Telecalling Sales Executive

Gatitaa Technology; Mumbai, Pune District; On-site; INR 180,000 - 240,000; Full time

Job summary

Gatitaa Technology in Mumbai/Pune seeks an experienced Telecaller to manage customer calls, generate leads, and support sales activities. You will build professional relationships, follow up with leads, and schedule appointments to meet targets.

The ideal candidate has excellent communication skills, a confident personality, and basic MS Excel/Google Sheets knowledge. English, Hindi and Marathi are a plus. Any Graduate qualification is acceptable.

Qualifications

• Excellent communication skills and a positive attitude.
• Ability to build strong customer relationships and handle calls confidently.
• Strong follow-up, lead management, and appointment scheduling abilities.
• Working knowledge of MS Excel or Google Sheets for recording data.

Responsibilities

• Contact prospective clients via calls to generate qualified leads.
• Follow up with leads and schedule appointments with clients.
• Maintain professional relationships with prospective and existing clients.
• Achieve calling, lead-gen and appointment targets.
• Maintain accurate records of leads, follow-ups and interactions.
• Submit daily/weekly activity reports to track performance.
• Communicate product/services information based on client requirements.

Skills

Communication skills

Confidence

Follow-up skills

Excel/Sheets

Self-motivation

Multilingual

Education

Any Graduate

Job description

Job Title: Telecaller
Experience: 1 to 3 Years
Location: Pune (WFO)/Mumbai
Employment Type: Full-time

Job Description

We are looking for an experienced and customer-focused Tele caller to manage customer calls, generate leads, follow up with prospective customers, and support sales activities. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to build strong customer relationships.

Role & Responsibilities

• Contact prospective clients through calls and other communication channels to generate qualified leads.
• Conduct timely follow-ups with leads and schedule appointments with potential clients.
• Build and maintain strong, professional relationships with prospective and existing clients.
• Achieve assigned calling, lead-generation, and appointment-setting targets.
• Maintain accurate and up-to-date records of leads, follow-ups, and client interactions.
• Prepare and submit daily/weekly activity reports to track performance and lead progress.
• Understand client requirements and communicate relevant information about the companys products/services.

Preferred candidate profile

• Excellent communication & convincing skills
• Confident and professional personality
• Strong follow-up & customer-handling skills
• Basic MS Excel / Google Sheets knowledge
• Positive, self-motivated & target-oriented
• English, Hindi & Marathi knowledge is a plus

Qualifications & Skills: Any Graduate