Telecalling Executive

Hindu Sacred Journeys; Uttar Pradesh; On-site; INR 179,000 - 279,000; Full time

Benefits offered by this job

Fixed monthly salary

Performance-based monthly incentives

Professional training

Office-based work

Career growth opportunities

Job summary

Hindu Sacred Journeys in Noida invites you to join as a telecalling sales executive. You will handle inbound and outbound calls about HSJ's pilgrimage and domestic travel packages, explain itineraries, pricing, accommodation and inclusions, and tailor recommendations to customer budgets.

Freshers or with 1–3 years experience in travel sales are welcome. Hindi communication is essential; basic English is preferred and Gujarati knowledge is a plus.

Qualifications

• Handle inbound and outbound calls to customers.
• Explain pilgrimage and travel packages including itineraries, pricing, accommodation and inclusions.
• Understand customer requirements and tailor packages to budgets.
• Follow up with prospects via phone and WhatsApp to generate interest and close sales.
• Convert inquiries into confirmed bookings and meet sales targets.

Responsibilities

• Handle inbound and outbound calls from customers enquiring about HSJ's pilgrimage and domestic travel packages.
• Explain tour packages, itineraries, destinations, pricing, accommodation, transportation and package inclusions.
• Understand customer requirements, travel dates, group size and budget to recommend suitable packages.
• Follow up with prospective customers through phone calls and WhatsApp to generate interest and close sales.

Skills

Telecalling

Telesales

Sales-oriented

Customer service

Hindi language

English language

Gujarati language

Job description

Office Location

Urbtech (Sectorr 153 Noida) 2-3 Mins walk from Sector 148 Noida Metro Station (Aqua Line)

Role & responsibilities

• Handle inbound and outbound calls with customers enquiring about HSJ's pilgrimage and domestic travel packages.
• Explain tour packages, itineraries, destinations, pricing, accommodation, transportation and package inclusions.
• Understand customer requirements, travel dates, group size and budget to recommend suitable packages.
• Follow up with prospective customers through phone calls and WhatsApp to generate interest and close sales.
• Handle customer questions, price-related objections and booking-related queries professionally.
• Convert prospective enquiries into confirmed bookings and achieve assigned sales targets.

Preferred candidate profile

• One to three years of experience in telecalling, telesales, travel sales or customer acquisition preferred.
• Candidates with experience in travel agencies, tour operators, or tourism will be given preference.
• Freshers with excellent communication skills and a strong interest in sales may also apply.
• Good Hindi communication skills; basic conversational English is preferred.
• Addionally conversant with Gujrati language is desirable
• Confident telephone communication and the ability to engage customers professionally.
• Strong persuasion, negotiation, follow-up and sales-conversion skills.
• Ability to understand customer requirements and explain travel packages clearly.
• Comfortable handling inbound enquiries and making outbound follow-up calls.

Perks and benefits

• Fixed monthly salary(Rs 16000-25000) based on experience and suitability.
• Performance-based monthly sales incentives in addition to fixed salary.
• Professional training on HSJ's pilgrimage packages, destinations, itineraries and sales processes.
• Office-based work with no field sales or outdoor travel requirements.
• Stable, full-time employment with opportunities for performance-based career growth.

Annual bonus