Telecaller

DuoJobs; Morayur; On-site; INR 150,000 - 230,000; Full time

Job summary

DuoJobs in Morayur, Kerala is hiring a Telecaller for an automobile dealership to handle customer calls, enquiries, follow-ups, and appointment coordination.

The role suits candidates with good communication skills and an interest in automobile sales and customer service. You will make calls, handle enquiries, follow up leads, schedule showroom visits, test drives, and service appointments while maintaining records.

Qualifications

• Good verbal communication skills.
• Customer-friendly approach.
• Basic computer knowledge.
• Telecalling or customer service experience is preferred.

Responsibilities

• Make and receive customer calls.
• Handle enquiries related to vehicles, services, and dealership offerings.
• Follow up with prospective customers and leads.
• Schedule showroom visits, test drives, and service appointments.
• Maintain customer enquiry and follow-up records.
• Coordinate with the sales and service teams.
• Provide professional customer assistance over the phone.

Skills

Verbal communication

Interpersonal skills

Basic computer skills

Telecalling

Customer service experience

Job description

Industry: Automobile / Automotive Sales & Customer Service

An automobile dealership in Morayur is hiring a Telecaller to handle customer calls, enquiries, follow-ups, and appointment coordination. The role is suitable for candidates with good communication skills and an interest in automobile sales and customer service.

Key Responsibilities

• Make and receive customer calls.
• Handle enquiries related to vehicles, services, and dealership offerings.
• Follow up with prospective customers and leads.
• Schedule showroom visits, test drives, and service appointments.
• Maintain customer enquiry and follow-up records.
• Coordinate with the sales and service teams.
• Provide professional customer assistance over the phone.

Requirements

• Good verbal communication skills.
• Customer-friendly approach.
• Basic computer knowledge.
• Good follow-up and interpersonal skills.
• Telecalling, sales, or customer service experience is preferred.
• Location: Morayur, Kerala