Telecaller

DuoJobs; Malappuram; On-site; INR 167,000 - 268,000; Full time

Job summary

We are seeking a confident Telecaller to handle customer interactions and provide information about our services. You will engage with prospective customers, listen to their needs, and offer clear, accurate guidance over the phone.

The ideal candidate has strong verbal communication, good interpersonal skills, a customer‑oriented mindset, and a professional telephone presence. You will maintain courteous conversations, qualify inquiries, and document interactions according to our procedures.

Qualifications

• Excellent verbal communication and listening skills.
• Confident and professional telephone manner.
• Strong interpersonal and customer-oriented approach.

Responsibilities

• Handle customer interactions and provide information about available services.
• Engage with prospective customers to understand requirements and offer suitable guidance.
• Maintain professional communication and document interactions per procedures.

Skills

Clear communication

Confident telephone communication

Interpersonal skills

Customer-oriented approach

Job description

We are looking for a confident and communicative Telecaller to handle customer interactions and provide information about available services. The role involves communicating with prospective customers, understanding their requirements, providing appropriate information, and maintaining professional communication. Candidates with good interpersonal skills and a customer-focused approach are encouraged to apply.

Requirements

• Good communication skills
• Confident and professional telephone communication
• Good interpersonal skills
• Customer-oriented approach

Company & Contact Details

Company

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