Tele Sales Executive

Sai Sanjivani Healthcare Dwarka; Delhi Cantonment; On-site; INR 201,000 - 424,000; Full time

Benefits offered by this job

Fixed monthly salary

Performance incentives

Job summary

Sai Sanjivani Healthcare Dwarka is seeking a sales-oriented telesales professional to engage customers who show interest through online channels. You will discuss Ayurvedic wellness products, understand customer needs, and guide them from inquiry to order while maintaining CRM records.

The ideal candidate has extensive telesales experience, strong Hindi communication, and a proven ability to convert leads with patient, consultative conversations.

Qualifications

• 14 years of telesales, inside sales or telecalling experience.
• Strong Hindi communication and convincing skills.
• Good listening ability, patience and customer-handling skills.
• Experience in lead conversion and objection handling.
• Basic computer and CRM knowledge.
• Target-oriented, disciplined and comfortable with follow-ups.

Responsibilities

• Call customers who enquired through online ads and websites.
• Understand customer requirements through confidential conversations.
• Explain Ayurvedic wellness products, consultation processes and packages.
• Build trust and handle pricing, delivery and service questions.
• Convert enquiries into confirmed orders.
• Follow up with customers who need time to decide.
• Maintain accurate calling remarks and follow-up schedules in NeoDove CRM.
• Achieve monthly sales and conversion targets.
• Coordinate with operations for order confirmation and dispatch.

Skills

Telesales

Hindi communication

Active listening

CRM knowledge

Follow-ups

Tools

NeoDove CRM

Job description

Role & responsibilities

• Call customers who have enquired through online advertisements and websites.
• Understand customer requirements through professional, confidential conversations.
• Explain Ayurvedic wellness products, consultation processes and available packages.
• Build customer trust and handle questions related to pricing, delivery and service.
• Convert interested enquiries into confirmed orders.
• Follow up with customers who need time to decide.
• Maintain accurate calling remarks and follow-up schedules in NeoDove CRM.
• Achieve monthly sales and conversion targets.
• Coordinate with the operations team for order confirmation and dispatch.

Preferred candidate profile

Candidates from healthcare, Ayurveda, wellness, insurance, education counselling, financial services or other consultative telesales backgrounds

• 14 years of telesales, inside sales or telecalling experience.
• Strong Hindi communication and convincing skills.
• Good listening ability, patience and customer-handling skills.
• Experience in lead conversion and objection handling.
• Basic computer and CRM knowledge.
• Target-oriented, disciplined and comfortable with follow-ups.

Perks and benefits

Fixed monthly salary with performance-based incentives.