Technology Lead Business Analyst

Citi; India; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Citi is seeking a Technology Lead Business Analyst in India to act as a bridge between business users and technologists. You will contribute to continuous exploration of performance metrics to drive business planning, while coordinating with the Technology team on strategic initiatives.

The role requires leadership of multiple streams across geographies, governance participation, and mentoring of staff, with a focus on risk-aware, compliant solutions.

Qualifications

• 6–10 years of experience in business analysis or systems analysis.
• Expertise in presenting and using planning tools.
• Diplomatic and analytical mindset.
• Ability to manage complex issues with competing needs.

Responsibilities

• Develop creative technical solutions to meet business needs and manage high-volume applications.
• Oversee multiple work streams and applications across geographies.
• Contribute to product roadmap strategies, governance, standards and automation.
• Develop communications to guide, influence and convince stakeholders.
• Advise on technology or operations and filter complex material from multiple sources.
• Supervise day-to-day staff management, resource allocation and mentoring.
• Assess risk and ensure compliance with laws, Citi policies and ethical practices.

Skills

Planning tools

Diplomatic skills

Analytical skills

People management

Education

Bachelor's degree / University degree

Master's degree preferred

Job description

The Technology Lead Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
• Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding
• Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
• Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
• Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in business analysis or systems analysis
• Demonstrated expertise in presenting and using planning tools
• Proven diplomatic and analytical skills
• Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Job Family Group:

Technology

Job Family:

Business Analysis / Client Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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