Technology Lead Business Analyst

Citigroup Inc.; Chennai District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Citigroup Inc. is seeking a Technology Lead Business Analyst to bridge business needs with technology. You will liaise with business users and technologists, driving iterative exploration of performance metrics and strategic planning across global geographies for Credit Initiation and Onboarding.

The role requires 6–10 years in business/systems analysis, strong planning-tool use, and proven diplomatic/analytical skills. Bachelor's degree is expected; Master's preferred.

Qualifications

• 6-10 years of experience in business analysis or systems analysis.
• Demonstrated expertise in presenting and using planning tools.
• Proven diplomatic and analytical skills.
• Proven ability to manage complex and variable issues with various action plans.

Responsibilities

• Develop creative technical solutions to meet business needs and manage complex, high volume applications.
• Manage multiple work streams and applications across geographies for Credit Initiation and Onboarding.
• Contribute to strategies/processes for Product Road map, Development and Governance.
• Develop communications to guide, influence and convince others, including external customers.
• Provide advice related to technology or operations and prioritize inputs from multiple sources.
• Supervise day-to-day staff management issues, resource management, and mentoring.
• Assess risk in business decisions, ensuring compliance with laws and regulations and escalating control issues.

Skills

Business analysis experience

Planning tools proficiency

Diplomatic skills

Analytical skills

Education

Bachelor's degree

Master's degree preferred

Job description

The Technology Lead Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:

• Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
• Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding
• Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
• Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
• Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in business analysis or systems analysis
• Demonstrated expertise in presenting and using planning tools
• Proven diplomatic and analytical skills
• Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Job Family Group:

Technology

Job Family:

Business Analysis / Client Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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