Technology Lead Business Analyst

Citi; Chennai District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Citi is seeking a Technology Lead Business Analyst in Chennai to liaison between business users and technologists, driving insight for planning and performance. You will guide architecture decisions, coordinate multi-geography initiatives in Credit Initiation and Onboarding, and influence product roadmaps and automation efforts.

The role requires 6–10 years in business or systems analysis, strong planning skills, and proven stakeholder management.

Qualifications

• 6–10 years of experience in business analysis or systems analysis.
• Demonstrated expertise in presenting and using planning tools.
• Proven diplomatic and analytical skills.
• Proven ability to manage complex issues with substantial impact.

Responsibilities

• Liaise between business users and technologists to exchange information clearly.
• Develop technical solutions to meet business needs and manage high-volume applications.
• Coordinate across geographies for Credit Initiation and Onboarding.
• Contribute to product roadmaps, governance and automation initiatives.
• Provide guidance on technology and operations; prioritize information from multiple sources.
• Mentor onsite and offsite resources and manage day-to-day staff issues.
• Ensure compliance with laws, regulations and Citi policies.

Skills

Business analysis

Planning tools

Analytical skills

Stakeholder management

Education

Bachelor's degree

Master's degree (preferred)

Job description

The Technology Lead Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
• Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding
• Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
• Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
• Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in business analysis or systems analysis
• Demonstrated expertise in presenting and using planning tools
• Proven diplomatic and analytical skills
• Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Job Family Group:

Technology

Job Family:

Business Analysis / Client Services

Time Type:

Full time

Most Relevant Skills:

Please see the requirements listed above.

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