Technology and Artificial Intelligence Manager

Jones Lang Lasalle Property Consultants India Pvt Ltd; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Jones Lang LaSalle Property Consultants India Pvt Ltd is seeking a Technology & AI Manager to lead the account's technology strategy and AI initiatives from Bengaluru, India. You will collaborate with internal teams and the client to translate business needs into scalable tech-enabled solutions.

The role emphasizes predictive analytics, AI-driven dashboards, and governance across data platforms, with quarterly reviews and measurable ROI on technology investments.

Qualifications

• Experience in technology strategy and AI project management.
• Strong ability to advise clients and align technology with business goals.
• Knowledge of data governance, data quality, and analytics leadership.

Responsibilities

• Develop and govern the account’s long-term technology and AI strategy.
• Advise the account and client on opportunities and manage expectations.
• Pilot and scale AI solutions (predictive maintenance, space analytics, NLP sentiment).
• Establish a governance framework for applications, integrations, and data platforms.
• Design AI-enhanced performance management with predictive insights.
• Forecast KPI performance with ML models and suggest proactive interventions.
• Implement AI dashboards and real-time reporting for actionable insights.
• Lead quarterly reviews with data-driven root-cause analyses and strategic recommendations.
• Analyze client voice data to reveal deeper insights.
• Lead BI and data science activities and deliver sophisticated dashboards.

Skills

Technology strategy

AI project management

Client advisory

Data governance

BI & analytics

Cross-functional leadership

Regulatory & compliance awareness

Job description

Technology & AI Manager Job Summary

The Technology & AI Manager serves as the strategic leader for all technology and artificial intelligence initiatives within the account. This role is responsible for developing and executing a technology roadmap that leverages AI, machine learning, and advanced analytics to drive operational efficiency, enhance client value, and create a competitive advantage. You will be the primary technology advisor to both the internal account team and the client, translating complex business needs into innovative and scalable tech-enabled solutions.

Duties & Responsibilities

• Technology & AI Strategy: Develop and govern the account’s long-term technology and AI strategy, ensuring alignment with the Master Service Agreement (MSA) and client business objectives.
• Serve as the primary technology and AI advisor to the account and the client, presenting new opportunities and managing expectations.
• Identify, pilot, and scale new AI and technology solutions (e.g., predictive maintenance, space utilization analytics, NLP for sentiment analysis) to address business challenges.
• Establish and maintain a technology governance framework to manage the lifecycle of applications, integrations, and data platforms.
• Intelligent Performance Management: Design and implement an AI-enhanced performance management framework that moves beyond historical reporting to predictive and prescriptive insights.
• Utilize machine learning models to forecast KPI performance, identify potential risks, and recommend proactive interventions.
• Implement AI-driven dashboards and real‑time reporting that provide the account team with actionable intelligence to optimize their performance.
• Lead performance discussions at quarterly business reviews, presenting not only results but also data‑driven root cause analyses and forward‑looking strategic recommendations.
• Analyze JLL’s ‘Client Voice’ satisfaction survey data using advanced analytical techniques (e.g., sentiment analysis) to uncover deeper insights.
• Advanced Analytics & Business Intelligence: Lead all account business intelligence and data science activities.
• Collaborate with stakeholders to design, deliver, and maintain sophisticated BI reports and dashboards that visualize complex data and AI-driven insights.
• Transform raw data into actionable strategic insights using advanced analytical techniques and machine learning models.
• Oversee the fulfillment of all contractual reporting obligations, enhancing them with automated and intelligent reporting where possible.
• AI‑Ready Data Governance: Establish and maintain a robust data pipeline and governance framework specifically designed to support AI and machine learning initiatives.
• Continuously monitor and report on the account’s data quality and integrity, understanding its direct impact on the efficacy of predictive models.
• Implement a comprehensive data governance plan, including data standards, processes, and audits to ensure a single source of truth for analytics.
• Partner with Data Program Managers and engineers to design and implement strategic plans to improve data quality, structure, and accessibility for AI applications.
• Performance Objectives: Successful deployment and adoption of new technology and AI tools across the account.
• Demonstrable ROI from technology investments, shown through improved efficiency, cost savings, or enhanced client satisfaction.
• Measurable improvement in predictive accuracy and the proactive resolution of operational issues.

Key Skills

• Organized, strategic, and able to drive initiatives with minimal supervision.
• Experience in technology strategy, client advisory, AI project management, and business process optimization.
• Experience with technology governance, risk management, and compliance is highly beneficial.
• Ideally, you’ll have experience working in a large, diverse, complex organization with geographically dispersed teams and complex technical environments.
• Advanced skills in data analytics, business intelligence, and a strong conceptual understanding of machine learning and AI principles.
• Experience in the commercial property or facilities management sector is desirable but not essential.

Sound like you?

Experienced in managing complex technology projects or portfolios, ideally in a regional or global context. Used to working with stakeholders with different experience levels, from entry-level roles to senior leadership, and can work and communicate effectively across organizational lines. Able to handle multiple strategic initiatives across a range of disciplines simultaneously. Possess deep technological curiosity and a proven ability to quickly master new platforms, with a strong foundational understanding of AI/ML concepts. An analytical and strategic thinker, able to simplify complex issues and solve problems creatively. Able to manage competing priorities, be resilient, and resolve conflict quickly to achieve desired results. Trustworthy, with the ability to establish and maintain a high level of customer confidence in the technology, data, and analytics space.

Location

On-site – Bengaluru, KA

Schedule

Scheduled Weekly Hours: 48

Additional Information

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.