Technology Program Manager

Jones Lang LaSalle Incorporated; Karnataka; On-site; INR 3,000,000 - 5,500,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Bengaluru seeks a seasoned Technical Program Manager to lead strategic programs and transformational initiatives across cloud-native, data engineering, and governance. The role requires deep experience directing large-scale software programs with engineering operations and cross-functional alignment.

Ideal candidates bring 15–20 years in TPM, strong JIRA/Confluence skills, and proven leadership in agile environments within multinational teams.

Qualifications

• Bachelor’s or Master’s degree in CS, Engineering, IT, or related field.
• 15–20 years in Technical Program Management, with ≥5 years in Principal/Lead roles.
• Cross-functional leadership across diverse technical and non-technical stakeholders.
• Expert JIRA and Confluence; familiarity with AI-assisted PM tools is a plus.
• Strong communication, negotiation, and conflict-resolution skills.
• Location: On-site Bengaluru, KA; Scheduled weekly hours: 40.

Responsibilities

• Establish and maintain program governance and standards for delivery.
• Lead cloud-native transformations and data engineering initiatives.
• Coordinate cross-functional orchestration across engineering, product, and business ops.
• Govern risk, metrics, and executive status reporting.
• Oversee incident management and post-mortem culture.
• Manage multi-cloud/hybrid integration and vendor/SaaS deployments.

Skills

Cross-functional leadership

Agile practices

Stakeholder management

Education

Bachelor’s or Master’s degree in CS/Engineering/IT

Tools

JIRA

Confluence

AI-assisted PM tools

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We have an immediate need for a seasoned Technical Program Manager in Bengaluru. The profile we’re seeking calls for 15–20 years of corporate experience, with proven leadership in technical program management within large-scale software engineering environments. Below is a comprehensive job description outlining key requirements and expectations.

1. Strategic Program & Transformation Leadership

Program Governance: Establish and maintain organizational standards for program delivery, ensuring that technical excellence, security-by-design, and operational reliability are embedded in every project. Cloud-Native Evolution: Lead the transition from legacy monolithic systems to modern, cloud-native architectures (Microservices, Serverless, Containerization). Oversee the end-to-end lifecycle of cloud migrations and optimizations. Data Transformation Initiatives: Strategize and execute complex data engineering programs, including the implementation of real-time streaming pipelines, data lakehouse architectures, and large-scale data migrations to support AI/ML and analytics.

2. Engineering Operations & Governance

Operating Mechanisms: Establish and refine the "Rhythm of Business" (RoB) for the engineering organization, including monthly operational reviews, quarterly planning (OKRs), and executive status reporting. Resource & Capacity Modeling: Lead complex capacity planning exercises to ensure engineering talent is aligned with the highest-priority strategic initiatives. Agile Maturity: Acting as a "Coach of Coaches," elevating the maturity of Agile practices across distributed teams. Standardize Scrum frameworks while allowing for team-level autonomy. Ceremony Excellence: Supporting high-stakes ceremonies, including multi-team Big Room Planning, Scrum-of-Scrums, and AI-augmented Backlog Refinement sessions to identify cross-program dependencies. Incident Governance: Partner with SRE and DevOps teams to define and enforce Incident Management protocols. Oversee the lifecycle of critical (P0/P1) incidents, ensuring rapid restoration of services. Post-Mortem Culture: Enabling a "blame-free" post-mortem culture. Ensure that Root Cause Analysis (RCA) leads to actionable backlog items that prevent recurrence and improve system hardening.

3. Cross-Functional Technical Orchestration

Stakeholder Alignment: Act as the primary liaison between Engineering, Data Science, Product Management, and Business Operations. Translate complex technical trade-offs into clear business risks and opportunities for executive leadership. Dependency Management: Proactively identify and resolve "hidden" bottlenecks across distributed teams. Manage complex interdependencies in multi-cloud and hybrid environments to ensure seamless integration. Vendor & SaaS Integration: Orchestrating the technical integration of third-party SaaS platforms and managed services, ensuring they meet internal security, performance, and data governance standards.

4. Technical Strategy & Architecture Alignment

Systems Thinking: Partner with Architects to ensure program milestones align with technical standards. Provide "architectural judgment" to prevent technical debt and ensure scalability.

5. Risk Management & Predictive Planning

Advanced Risk Mitigation: Overseeing proactive risk management framework for zero non-compliance and/or overdues.

Required Qualifications

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related technical field.
• Experience: 15–20 years of progressive experience in Technical Program Management, with at least 5 years in a Principal or Lead capacity within a large-scale Software Engineering organization.
• Cross-Functional Leadership: Exceptional ability to influence without authority and build consensus across diverse technical and non-technical stakeholder groups.
• Tooling: Expert-level proficiency with JIRA, Confluence, and advanced roadmap visualization tools. Familiarity with AI-assisted project management tools is a plus.
• Soft Skills: Superior communication, negotiation, and conflict-resolution skills. Ability to maintain clarity and direction in highly ambiguous, fast-paced environments.
• Location: On-site – Bengaluru, KA
• Scheduled Weekly Hours: 40

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.