Technician

eGlu Home Automation; Wayanad District; Hybrid; INR 180,000 - 240,000; Full time

Job summary

eGlu Home Automation is seeking a Technician for a full-time hybrid role based in Sulthanbathery, Kerala. You will install, configure, and test home automation devices at customer locations, ensure reliable performance, and provide clear guidance on using our mobile apps and products.

You will diagnose issues, perform routine maintenance, and document work while following safety standards. Some work-from-home tasks and collaboration with support teams are expected.

Qualifications

• Technical knowledge of basic electrical systems, wiring and electronics.
• Familiarity with home automation concepts, IoT devices, and mobile apps control.
• Strong troubleshooting and on-site problem‑solving skills.
• Good communication and customer service abilities.
• Ability to work independently in the field and manage time.
• Basic computer/smartphone literacy and firmware updates.
• Relevant technical diploma or certification in electronics/electrical.
• Willingness to travel locally within Sulthanbathery and nearby areas.

Responsibilities

• Install, configure, and test home automation devices at customer locations.
• Diagnose and resolve on-site and remote issues.
• Perform routine maintenance and updates.
• Provide clear guidance to customers on using products and apps.
• Document work performed and report feedback to the team.
• Follow safety and quality standards during all activities.
• Collaborate with support and engineering to improve practices.

Skills

Electrical basics

IoT & home automation concepts

Troubleshooting

Customer service

Fieldwork & time management

Mobile apps & firmware updates

Independent work

Travel flexibility

Education

Technical diploma or certification in electronics/electrical

Tools

Electrical testing tools

Job description

Company Description

eGlu Home Automation provides innovative products that transform existing homes into smart, connected living spaces. The company offers a wide range of solutions that enable users to control electronic devices throughout their home using a mobile phone. eGlu focuses on convenience, energy efficiency, and user-friendly technology that fits into everyday life. The company continues to grow its product ecosystem and digital services to deliver a seamless home automation experience. More information about products and solutions is available at www.myeglu.com.

Role Description

The Technician role at eGlu Home Automation is a full-time hybrid position based in Sulthanbathery, with some flexibility for work-from-home tasks. On a day-to-day basis, the Technician installs, configures, and tests home automation devices and systems at customer locations, ensuring proper integration and reliable performance. The role includes diagnosing and resolving technical issues, performing routine maintenance, and providing clear guidance to customers on how to use eGlu products and mobile applications. The Technician documents work performed, reports technical feedback to the team, and follows safety and quality standards during all field and remote activities. Collaboration with support and engineering teams is expected to help improve installation practices and customer experience.

Qualifications

• Technical knowledge of basic electrical systems, wiring, and electronic devices, with the ability to safely install and configure hardware components.
• Familiarity with home automation concepts, IoT devices, and mobile app-based control systems, or willingness to quickly learn these technologies.
• Strong troubleshooting and problem-solving skills, including the ability to diagnose issues on-site and remotely using provided tools and documentation.
• Effective communication and customer service skills to explain technical information clearly, manage expectations, and provide a positive service experience.
• Ability to work independently in the field, manage time efficiently, and maintain accurate records of installations and service activities.
• Basic computer and smartphone literacy, including comfort with using apps, updating firmware, and reporting issues through digital tools.
• Relevant technical diploma, certification, or equivalent practical experience in electronics, electrical, or related fields is preferred.
• Willingness to travel locally within Sulthanbathery and nearby areas as required for installations and support visits.