Technical Writer

Emergys; Pune District; On-site; INR 550,000 - 1,200,000; Full time

Job summary

Emergys Corp. is seeking a skilled technical writer to create and maintain customer-facing documentation for a highly technical product. You will translate complex Kubernetes, APIs, Linux system administration, and AI/ML platform details into clear, usable content for diverse audiences.

You will manage a fast-paced documentation pipeline, publish new materials as the product evolves, and collaborate with engineers, product managers, and customer success to ensure accuracy and relevance.

Qualifications

• Proven track record writing customer-facing documentation for deeply technical products.
• Experience documenting infrastructure and platform software such as Kubernetes, APIs, Linux system administration, and AI/ML platforms.
• Demonstrated ability to thrive in fast-paced, agile environments with frequent documentation updates and shifting priorities.
• Strong technical aptitude with a track record of quickly learning new technologies and domains.
• Ability to collaborate effectively with subject matter experts (SMEs) to gather and validate technical information.
• Strong organizational skills to manage both new content creation and updates to existing documentation.

Responsibilities

• Collaborate closely with engineering, product, and customer success teams to transform technical information into clear, actionable content that helps users understand and effectively use our product.
• Manage a fast-paced documentation pipeline, regularly updating existing content and publishing new materials as our product evolves.

Skills

Kubernetes

APIs

Linux system administration

AI/ML platforms

Tools

VS Code

Sublime Text

VIM

Atom

GitHub

Terminal commands

Job description

Primary Skills: Kubernetes, APIs, Linux system administration, and AI/ML platforms

Responsibilities

• Collaborate closely with engineering, product, and customer success teams to transform technical information into clear, actionable content that helps users understand and effectively use our product.
• Manage a fast-paced documentation pipeline, regularly updating existing content and publishing new materials as our product evolves.

What We’re Looking For

• Proven track record writing customer-facing documentation for deeply technical products
• Experience documenting infrastructure and platform software such as Kubernetes, APIs, Linux system administration, and AI/ML platforms
• Demonstrated ability to thrive in fast-paced, agile environments with frequent documentation updates and shifting priorities
• Strong technical aptitude with a track record of quickly learning new technologies and domains
• Ability to collaborate effectively with subject matter experts (SMEs) to gather and validate technical information
• Strong organizational skills to manage both new content creation and updates to existing documentation
• Experience with code editors VS-code or sublime-text, VIM or Atom
• Experience with GitHub and terminal commands