Technical Writer

CBTS; Chennai; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

CBTS is seeking a Technical Documentation Manager to lead the creation and maintenance of documentation for the AWS and CASH Platform team. The role emphasizes clear, up-to-date technical content and strong English communication.

The ideal candidate will have hands-on experience in AWS environments, documentation tooling, and the ability to translate complex technical concepts into accessible materials for engineers and stakeholders.

Qualifications

• Excellent written and verbal English communication.
• Experience writing and managing technical documentation.
• Strong attention to detail and organization.
• Familiarity with AWS services (EC2, S3, Lambda, IAM, VPC).
• Ability to simplify complex technical information.
• Experience collaborating with engineering teams.
• Familiarity with documentation tools.

Responsibilities

• Own and manage all technical documentation for the AWS and CASH Platform team.
• Create clear, concise, and user-friendly documentation (architecture, SOPs, runbooks, APIs, onboarding materials).
• Collaborate with engineers, architects, and stakeholders.
• Ensure documentation is accurate and up to date.
• Establish documentation standards and templates.
• Review and improve content quality.
• Support compliance and audit requirements.
• Identify and fill documentation gaps.

Skills

English proficiency

Technical writing

Documentation management

AWS knowledge

Attention to detail

Collaboration

Documentation tools

Tools

Git

Job description

Technical Documentation Manager (AWS & CASH Platform)

Overview

We are seeking a detail-oriented and highly skilled Technical Documentation Manager to lead the creation, organization, and maintenance of documentation for our AWS and CASH Platform team. This role is critical in ensuring that all technical processes, systems, and workflows are clearly documented, up to date, and easily accessible.

The ideal candidate is an exceptional writer with strong English proficiency and a solid understanding of AWS environments.

Key Responsibilities

• Own and manage all technical documentation for the AWS and CASH Platform team
• Create clear, concise, and user-friendly documentation (architecture, SOPs, runbooks, APIs, onboarding materials)
• Collaborate with engineers, architects, and stakeholders
• Ensure documentation is accurate and up to date
• Establish documentation standards and templates
• Review and improve content quality
• Support compliance and audit requirements
• Identify and fill documentation gaps

Required Qualifications

• Exceptional written and verbal communication skills in English
• Experience writing and managing technical documentation
• Strong attention to detail and organization
• Basic to intermediate AWS knowledge (EC2, S3, Lambda, IAM, VPC)
• Ability to simplify complex technical information
• Experience working with technical teams
• Familiarity with documentation tools

Preferred Qualifications

• Experience with AWS environments
• Knowledge of DevOps or software development
• Experience documenting enterprise or internal platforms
• Familiarity with Git or API documentation tools
• Excellent writing, editing, and proofreading
• Strong communication and collaboration
• Self-motivated and independent
• Highly organized
• Problem-solving mindset