Technical Support Representative Intern

IBM; Mumbai; On-site; INR 167,000 - 279,000; Part time

Job summary

IBM Consulting invites candidates under the Prime Ministers Internship Scheme to gain hands-on exposure to scheduling and production monitoring activities. As an intern you will observe and participate in monitoring operations, with shifts to accommodate the program's needs.

You will perform tasks spanning application monitoring, incident analysis, and non-code configuration, while building industry experience through real-world activities within a global team.

Qualifications

• Bachelor's degree required (BSc or BCA).
• Graduation record: 60% across 10th, 12th and college.
• Excellent written and verbal communication; able to take up challenging tasks.

Responsibilities

• Application Monitoring: monitor processes, handle incidents and simple rectifications.
• Manage low to medium production support tasks related to the application.
• Scheduling and production monitoring of applications.
• Administration of applications related to services; non-code configuration tasks.

Education

BSc

BCA

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

This requirement is only open for candidates who have applied under the prime Ministers Internship Scheme through their portal.

As part of your internship, you will get to understand the scheduling and production monitoring activities, our consultants in these roles administers the application and does monitoring operations and you will get to observe and gain industry experience. You should be flexible to perform your internship in shifts.

• Application Monitoring (Monitoring application processes, Incident & Fault Analysis, Simple Rectification)
• Gain knowledge to manage Low to Medium production (Technical) support tasks and activities that require knowledge regarding application and its functionality along with the key technology using which the application is developed
• Scheduling and production monitoring of applications
• Administration of Applications related to Services
• Non-code related application configuration activities

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Graduate BSc, BCA
• 12 Plus 3 Academic years
• Pass percentage of 60 percentage throughout their academics in 10th, 12th and College
• Excellent written and verbal interpersonal skills
• Ability to take up challenging tasks

Preferred Technical And Professional Experience

• Analytical Skills,
• Communication Skills,
• Technical Skills:-
• Ability to speak read & write English.
• Good interpersonal skills.
• Subject knowledge of graduation
• Ethical