Technical Support Representative Intern

IBM; Mysuru; On-site; INR 201,000 - 257,000; Part time

Job summary

IBM Consulting in Mysuru, Karnataka invites candidates for a Prime Minister Internship Scheme-based internship. You will observe scheduling and production monitoring activities, assist with application monitoring, incident analysis, and simple rectification, and gain industry experience through hands-on exposure.

The role involves shifts and exposure to services administration and non-code configuration tasks, with a focus on learning, teamwork, and professional growth.

Qualifications

• Bachelor's Degree required and relevant academic background.
• 12+3 academic years and minimum 60% across 10th, 12th, and college.
• Excellent written and verbal interpersonal skills.
• Ability to take up challenging tasks.

Responsibilities

• Observation of IBM Consultants' activities in application monitoring, incident analysis, and fault rectification.
• Scheduling and production monitoring of applications.
• Administration of applications related to services.
• Non-code related application configuration activities.

Skills

Analytical skills

Communication skills

English proficiency

Interpersonal skills

Ethical

Subject knowledge

Education

Bachelor's Degree

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

This requirement is only open for candidates who have applied under the prime Ministers Internship Scheme through their portal.

As part of your internship, you will get to understand the scheduling and production monitoring activities, our consultants in these roles administers the application and does monitoring operations and you will get to observe and gain industry experience. You should be flexible to perform your internship in shifts.

Your primary responsibilities:-

Your primary responsibilities include observing the following activities of IBM Consultants, and getting experience in these activities under specific circumstances:Application Monitoring (Monitoring application processes, Incident & Fault Analysis, Simple Rectification)

Gain knowledge to manage Low to Medium production (Technical) support tasks and activities that require knowledge regarding application, and its functionality along with the key technology using which the application is developed

Scheduling and production monitoring of applications

Administration of Applications related to Services

Non-code related application configuration activities

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Graduate BSc, BCA

12 Plus 3 Academic years

Pass percentage of 60 percentage throughout their academics in 10th, 12th and College

Excellent written and verbal interpersonal skills

Ability to take up challenging tasks

Preferred Technical And Professional Experience

• Analytical Skills,
• Communication Skills,
• Technical Skills:-
• Ability to speak read & write English.
• Good interpersonal skills.
• Subject knowledge of graduation
• Ethical