Technical Support Engineer - Facilities Management

Jones Lang Lasalle Property Consultants India Pvt Ltd; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

Jones Lang LaSalle Property Consultants India Pvt Ltd in Bengaluru is seeking a Technical Support Engineer to manage facilities operations across the office, ensuring safety, security and smooth daily functioning.

The role involves coordinating maintenance, security checks and visitor management while collaborating with security guards, reception staff and service teams. On-site work and a focus on service excellence are required.

Qualifications

• Two years or more of facilities management experience.
• Budgeting and facilities security knowledge.
• Excellent written and spoken English; Chinese language skills are a plus.

Responsibilities

• Coordinate preventative maintenance and repairs for facilities.
• Schedule regular cleaning services and ensure office equipment work properly.
• Monitor CCTV systems and manage visitor access and logs.
• Act as back-up receptionist while liaising with guards, receptionists and tea attendants.
• Maintain logs and reporting of security and facilities activities.
• Engage with stakeholders to align on procedures and meetings.

Skills

Smart

Budgeting

Facilities security

Job description

Technical Support Engineering JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Technical Support - Engineering Work Dynamics

Bringing enhanced comfort and efficiency to the office

How can you help make employees and visitors alike love our office? You’ll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks you’ll do to spruce up the office. You’ll keep an eye out for potential emergencies and carry out steps for managing such situations. You’ll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you.

Blending security and hospitality

Security is a tall order and calls for an all-hands-on-deck approach. As such, we are always on the lookout for people for whom attention to security details comes naturally. In this role, you’ll help give an extra layer of protection by doing regular checks of our CCTV systems to review the need for maintenance and repairs. You’ll oversee visitor access—clients, contractors, vendors—and maintain logs and filing work of such information on a regular basis. You’ll not only be the “gatekeeper,” but also the “face of JLL,” acting as a back-up receptionist as needed. As you perform a juggling act between helping safeguard our premises and giving a warm reception to our guests, you’ll be working closely with our security guards, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard.

Keeping stakeholders engaged

Every business aims for client satisfaction—but we take it up a notch! If you can take in the same passion for looking after our relationship with all our stakeholders—management, clients, vendors, landlords—we’ll be more than happy to work with you. Because in this role, you’ll be a vital element in keeping our communication lines with them open and strong. One way to do so is to ensure everyone follows the established key operating procedures to achieve standards. Another way is to schedule regular meetings to understand stakeholder’s needs.

Requirements

• Smart
• Do you have more than two years’ experience in facilities management?
• Are you driven by service excellence?
• Are you knowledgeable in budgeting and facilities security?

Additional Qualifications

• Excellent communication skills are vital—both spoken and written—as we’ll expect you to work independently in cascading high-level communications and boosting staff/client satisfaction.
• And if you know both the English and Chinese languages, that would be super!

What we can do for you

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Bengaluru, KA

Scheduled Weekly Hours: 48

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Equal Opportunity Employer

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.