Technical Support Engineer

Lenity Health; Bengaluru; On-site; INR 500,000 - 700,000; Full time

Job summary

A health-tech startup in Bengaluru is hiring a Technical Support Engineer to provide internal support across systems and collaborate on API development. The ideal candidate should have basic knowledge of AWS, familiarity with databases like PostgreSQL, and a collaborative attitude. This role offers an opportunity to grow into core engineering while working on AI technologies in US healthcare. Join a dynamic environment focused on improving senior care coordination.

Qualifications

• 0–2 years of desired experience.
• Familiarity with databases is a plus.
• Understanding of REST APIs and backend development concepts.

Responsibilities

• Provide internal technical support across systems.
• Support API development and tools.
• Debug and resolve issues across environments.
• Assist with compliance and security practices.
• Collaborate on product enhancements.

Skills

Basic knowledge of AWS services

Java and/or Python

Analytical skills

Troubleshooting skills

Collaborative attitude

Tools

PostgreSQL

MySQL

Job description

Job Type: Full-Time (Work from Office - 5 days a week)

Timings: US Shift / India-Night Shift

Desired Experience: 0–2 years

We’re Hiring: Technical Support Engineer

Join Lenity Health , a venture-backed health-tech startup revolutionizing senior care. We’re building technology to improve care coordination for seniors in the US healthcare system using AI agents and AI based care management tools. Our solutions are optimized to reduce inefficiencies and ensure that patient interventions are made at the right time, for the right reasons.

We’re looking for a Technical Support & Backend Engineer who wants to grow into a core engineering role while working in a fast-paced startup environment.

Key Responsibilities

• Internal technical support across systems and tools.
• Support API development and internal tools.
• Debug and resolve technical issues across environments.
• AWS infrastructure basics and system reliability.
• Supporting compliance and security practices (including HIPAA).
• Collaborate with engineering teams on ongoing product enhancements.

We are looking for candidates with

• Basic knowledge of AWS services; Java and/or Python
• Familiarity with databases such as PostgreSQL or MySQL.
• Understanding of REST APIs and backend development concepts.
• Strong analytical, troubleshooting, and problem-solving skills.
• A collaborative attitude with a growth mindset.

If you’re curious, hands-on, and excited about working with AI and technology in US healthcare, we’d love to hear from you.