Technical Support Consultant

Varite; Dadri; On-site; INR 600,000 - 1,100,000; Full time

Job summary

VARITE INDIA PRIVATE LIMITED is seeking a Technical Support Consultant in Noida for 2–7 years of experience. The role involves night-shift support, logging cases, and educating customers on Digital Marketing products. It requires strong web tech knowledge and API experience.

Openings are 3; C2H engagement with flexible work mode. The company is a global IT staffing and consulting firm, offering diverse project exposure and enterprise clients.

Qualifications

• Experience with SQL and database management.
• Deep knowledge of HTML, CSS, JavaScript, Perl, and web services.
• Knowledge of digital marketing concepts and APIs.

Responsibilities

• Provide technical support via telephone and email, logging interactions in support cases.
• Work night shifts from 8 PM to 7 AM IST without rotations.
• Participate in weekend/holiday coverage on a rotational basis.
• Validate and report customer-submitted product bug reports with precision.
• Educate customers on the use of Digital Marketing products.
• Handle projects within stated timelines and own cases.

Skills

SQL & DB

HTML/CSS/JS

Perl/Web services

Digital marketing concepts

REST/SOAP APIs

PHP APIs

Mobile/video programming

Tag Management

jQuery/AngularJS

Tools

Tag Management tools

Job description

Job Title : Technical Support Consultant
Location: Noida

Interview: F2F (8th Sep 2026)

Experience Required : 2 to 7 Year(s)

CTC Range : 6 to 11 LPA
Shift: Night Shift
Work Mode: Flexible
Position Type: C2H

Openings: 3

Company Name: VARITE INDIA PRIVATE LIMITED

About The Client: An American multinational computer software company incorporated in Delaware and headquartered in San Jose, California. They specialize in software for creating and publishing a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.

Responsibilities

• Provide technical support via telephone and email, thoroughly logging all interactions
• in respective support cases.
• Work night shifts without rotations, with a 9-hour shift ranging from 8 PM to 7 AM IST.
• Participate in weekend or holiday coverage on a rotational basis with the team.
• Validate and report customer-submitted product bug reports with precision.
• Educate customers on the use of Digital Marketing products.
• Handle projects expertly and within stated timelines.
• Fully own cases and contribute to the success of global teams.

Required Technical Competence

• Experience with SQL and database management.
• Deep knowledge and understanding of HTML, Css, JavaScript, Perl, Web 2.0, and web services.
• Knowledge of Internet/Digital Marketing concepts, Mobile, DTM, and Tag Management.
• Experience with data insertion and reporting APIs, SOAP, REST, and PHP.
• Knowledge of mobile and video programming solutions.
• Experience with Tag Management tools.
• Demonstrable ability to diagnose and fix complex analytic implementation issues.
• Practical understanding of JQuery, Angular JS, and any JS framework.

Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.