Technical Support

Dynpro; Hyderabad; On-site; INR 250,000 - 350,000; Full time

Job summary

Dynpro in Hyderabad is seeking a Technical Support professional for an International Voice Process. The role expects 1-2 years of experience and involves handling customer inquiries via phone and email.

Candidates should have strong communication, analytical, and problem-solving skills, plus proficiency with MS Office, Windows 10, MacOS, and basic networking knowledge. This is a contract-to-hire position.

Qualifications

• Excellent written, verbal, listening, analytical skills.
• Easily grasp and communicate complex ideas.
• Excellent problem-solving skills.
• Knowledge of MS Office 2010, 2013 including Outlook.
• Knowledge of computer hardware and software.
• Knowledge of Operating Systems like Windows 10 and MacOS.
• Knowledge of network and internet.

Responsibilities

• Handle international voice process support inquiries.
• Communicate clearly with customers via phone and email.
• Troubleshoot basic hardware/software issues and document steps.

Skills

Written communication

Verbal communication

Analytical thinking

Problem solving

MS Office knowledge

OS knowledge (Windows/Mac)

Networking basics

Tools

MS Office 2010/2013

Outlook

Windows 10

MacOS

Job description

Hello Everyone,

Technical Support (International Voice Process)

Payroll: Dynpro ( Contract2Hire)

Experience: 1- 2 Years

Location - Hyderaba

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• Excellent written, verbal, listening, analytical skills.
• Easily grasp and communicate complex ideas.
• Excellent problem-solving skills.
• Knowledge of MS Office 2010, 2013 including Outlook.
• Knowledge of computer hardware and software.
• Knowledge of Operating Systems like Windows 10 and MacOS.
• Knowledge of network and internet