Technical Services Executive - Applicator

Astral Adhesives; Ahmedabad District; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Astral Adhesives is seeking a Technical Services Personnel to provide field-level technical support, product application guidance, and customer query resolution across multiple regions. The role involves customer interaction, site visits, demonstrations, and coordination with internal teams.

Experience required is 5-6 years in relevant product/application areas, with a focus on adhesives and sealants. Location is Ahmedabad; travel within the territory is expected.

Qualifications

• B.E. / B.Tech in Civil / Chemical / Mechanical is mandatory.
• B.Sc / MSc in Chemistry / Chemical / Paints / Polymer is mandatory.
• Diploma candidates are not eligible.

Responsibilities

• Visit customer sites and applicators to demonstrate correct product application.
• Provide technical guidance on product selection, usage, and performance.
• Resolve technical complaints and field issues related to adhesives and sealants.
• Conduct product trials, mock-ups, and training programs.
• Coordinate with Sales, QC, and R&D teams for feedback and issue resolution.
• Prepare site visit reports, technical notes, and quotations.
• Support new product introductions through field trials.

Education

BE/BTech (Civil/Chemical/Mechanical)

BSc / MSc in Chemistry / Chemical / Paints / Polymer

Job description

Job Description: Technical/ Applicator Services Personnel

Company: Astral Adhesives (A Division of Astral Limited)
Department: Technical Services
Locations: Ahmedabad
Experience: 5-6 years (Relevant product/application exp required)

Product Exposure (Any One):

• PVA Adhesives
• Cyanoacrylate & Auto Care Products
• Rubber Adhesives
• Wood Adhesives
• Epoxy Adhesives
• Sealants
  

Qualification (Mandatory):

• B.E. / B.Tech (Civil / Chemical / Mechanical)
• B.Sc / M.Sc in Chemistry / Chemical / Paints / Polymer
  Diploma candidates are not eligible
  Candidates currently working in R&D & interested in field technical roles can apply
  

Role Overview:

Astral Adhesives is looking for Technical Services Personnel to provide field-level technical support, product application guidance, and customer query resolution across multiple regions. The role involves customer interaction, site visits, demonstrations, and coordination with internal teams.

Key Responsibilities:

• Visit customer sites and applicators to demonstrate correct product application.
• Provide technical guidance on product selection, usage, and performance.
• Resolve technical complaints and field issues related to adhesives and sealants.
• Conduct product trials, mock-ups, and training programs
• Coordinate with Sales, QC, and R&D teams for feedback and issue resolution
• Prepare site visit reports, technical notes, and quotations
• Support new product introductions through field trials
  

Key Skills & Attributes:

• Strong understanding of adhesives / sealant applications
• Excellent communication and presentation skills
• Willingness to travel extensively within the assigned territory
• Customer-focused approach with problem-solving mindset