Technical Services Engineer - Document Validator_11931

Fujitsu; Chennai District, Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Fujitsu seeks a Technical Documentation Validator in India to validate customer-facing procedures for Optical, Software and Wireless products before publication. You will verify installation, configuration, provisioning, administration, maintenance, upgrade, troubleshooting, and operational tasks to ensure accuracy and usability.

Collaborating with Engineering, SMEs and Product Management, you will ensure adherence to standards, templates and style guides, while recording defects and

Qualifications

• 5+ years of experience in technical documentation or related fields.

Responsibilities

• Execute and validate documented procedures in lab, test, staging, or production-like environments.
• Verify installation, provisioning, configuration, administration, upgrade, migration, and troubleshooting workflows.
• Confirm documented outcomes match actual product behavior.
• Validate command syntax, CLI examples, API calls, screenshots, system messages, and workflow diagrams.
• Ensure prerequisites, dependencies, warnings, and validation checkpoints are correctly documented.
• Compare documentation against requirements, release notes, engineering specifications, feature definitions, and product designs.
• Identify and document inaccuracies, omissions, ambiguities, and procedural gaps.
• Partner with Engineering and SMEs to resolve technical discrepancies.
• Verify compliance with documentation standards, terminology, templates, and style guides.
• Ensure documentation supports customer task completion and usability objectives.
• Confirm procedures meet customer-facing quality expectations.
• Validate consistency across related documentation sets.
• Record validation findings and documentation defects.
• Provide actionable recommendations for issue resolution.
• Track validation issues through closure.
• Verify corrections before publication approval.

Education

Any degree

Job description

Job Summary

The Technical Documentation Validator is responsible for validating customer-facing procedural documentation for Optical, Software, and Wireless products before publication. This role ensures that documented procedures are technically accurate, executable, complete, and aligned with product functionality.

The validator performs hands-on verification of installation, configuration, provisioning, administration, maintenance, upgrade, troubleshooting, and operational procedures to confirm customers can successfully perform documented tasks as written.

The role serves as a critical quality gate between content development and publication, working closely with Technical Writers, Engineering, DVT, PLM, Product Management, Support, and SMEs.

Key Responsibilities

• Execute and validate documented procedures in lab, test, staging, or production-like environments.
• Verify installation, provisioning, configuration, administration, upgrade, migration, and troubleshooting workflows.
• Confirm documented outcomes match actual product behavior.
• Validate command syntax, CLI examples, API calls, screenshots, system messages, and workflow diagrams.
• Ensure prerequisites, dependencies, warnings, and validation checkpoints are correctly documented.
• Compare documentation against requirements, release notes, engineering specifications, feature definitions, and product designs.
• Identify and document inaccuracies, omissions, ambiguities, and procedural gaps.
• Partner with Engineering and SMEs to resolve technical discrepancies.
• Verify compliance with documentation standards, terminology, templates, and style guides.
• Ensure documentation supports customer task completion and usability objectives.
• Confirm procedures meet customer-facing quality expectations.
• Validate consistency across related documentation sets.
• Record validation findings and documentation defects.
• Provide actionable recommendations for issue resolution.
• Track validation issues through closure.
• Verify corrections before publication approval.

Required

• Any degree with 5+ years of experience in technical documentation, product testing, DVT, systems engineering, technical support, or QA.

Preferred

• Experience in Optical Networking, Software Platforms, or Wireless Technologies.
• Experience validating customer-facing procedures.
• Familiarity with structured authoring environments and content management systems.
• Experience with AI-assisted documentation tools and automated quality validation systems.

Key Competencies

• Strong technical troubleshooting skills
• Attention to detail
• Analytical thinking
• Process discipline
• Customer-focused mindset
• Cross-functional collaboration
• Written and verbal communication skills

Relocation and Visa

• Relocation Supported: Yes
• Visa Sponsorship Approved: No