Technical Services Engineer - Document Validator_11931

Fujitsu; Bengaluru Urban; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Relocation Supported

Job summary

Fujitsu in India seeks a Technical Documentation Validator to validate customer-facing procedures for Optical, Software, and Wireless products before publication, ensuring accuracy and usability.

You will verify installation, configuration, provisioning, administration, maintenance, upgrade, troubleshooting procedures and coordinate with engineering and SMEs.

Relocation support available; location options include Chennai and Bengaluru with flexibility across locations in the country.

Qualifications

• Any degree with 5+ years of experience in technical documentation, product testing, or QA.
• Experience with optical networking, software platforms, or wireless tech is preferred.

Responsibilities

• Validate procedures in lab, test, or production-like environments.
• Review accuracy against requirements, specs, and release notes.
• Ensure documentation meets standards and is usable for customers.
• Report defects and track resolution to closure.

Skills

Technical documentation

Quality assurance

Analytical thinking

Cross-functional collaboration

Written and verbal communication

Education

Any degree with 5+ years of experience

Tools

Content management systems

Structured authoring

AI-assisted documentation tools

Job description

Job Location: Chennai, Bangalore

Location Flexibility: Multiple Locations in Country

Req Id: 11931

Posting Start Date: 9/3/26

Position Summary

The Technical Documentation Validator is responsible for validating customer-facing procedural documentation for Optical, Software, and Wireless products before publication. This role ensures that documented procedures are technically accurate, executable, complete, and aligned with product functionality.

The validator performs hands‑on verification of installation, configuration, provisioning, administration, maintenance, upgrade, troubleshooting, and operational procedures to confirm customers can successfully perform documented tasks as written.

The role serves as a critical quality gate between content development and publication, working closely with Technical Writers, Engineering, DVT, PLM, Product Management, Support, and SMEs.

Key Responsibilities

Procedural Validation

• Execute and validate documented procedures in lab, test, staging, or production-like environments.
• Verify installation, provisioning, configuration, administration, upgrade, migration, and troubleshooting workflows.
• Confirm documented outcomes match actual product behavior.
• Validate command syntax, CLI examples, API calls, screenshots, system messages, and workflow diagrams.
• Ensure prerequisites, dependencies, warnings, and validation checkpoints are correctly documented.

Technical Accuracy Review

• Compare documentation against requirements, release notes, engineering specifications, feature definitions, and product designs.
• Identify and document inaccuracies, omissions, ambiguities, and procedural gaps.
• Partner with Engineering and SMEs to resolve technical discrepancies.

Documentation Quality Assurance

• Verify compliance with documentation standards, terminology, templates, and style guides.
• Ensure documentation supports customer task completion and usability objectives.
• Confirm procedures meet customer-facing quality expectations.
• Validate consistency across related documentation sets.

Defect Reporting and Resolution

• Record validation findings and documentation defects.
• Provide actionable recommendations for issue resolution.
• Track validation issues through closure.
• Verify corrections before publication approval.

Required

Any degree with 5+ years of experience in technical documentation, product testing, DVT, systems engineering, technical support, or QA.

Preferred

• Experience in Optical Networking, Software Platforms, or Wireless Technologies.
• Experience validating customer-facing procedures.
• Familiarity with structured authoring environments and content management systems.
• Experience with AI-assisted documentation tools and automated quality validation systems.

Key Competencies

• Strong technical troubleshooting skills
• Attention to detail
• Analytical thinking
• Process discipline
• Customer-focused mindset
• Cross-functional collaboration
• Written and verbal communication skills

Relocation Supported: Yes

Visa Sponsorship Approved: No