Technical Service Manager

Precious Alloys Pvt. Ltd.; Mumbai; On-site; INR 1,500,000 - 3,000,000; Full time

Job summary

Precious Alloys Pvt. Ltd. in Mumbai seeks a senior leader to oversee field and workshop technicians, drive quality excellence, and ensure efficient maintenance, installation, and customer service across technical functions.

The role demands strong oversight of TPM and TQM initiatives and lifecycle management. You will manage preventive/corrective maintenance, lead installation projects from planning to handover, and build a high-performance team focused on safety and reliability in a

Qualifications

• Bachelor's degree in Mechanical Engineering or closely related field.
• 6–8 years of experience in maintenance, technical operations, or engineering roles.
• At least 3 years in a supervisory or managerial capacity.
• Hands-on experience applying TQM and TPM methodologies in industrial/manufacturing environments.
• Strong background in mechanical system installation, commissioning, and lifecycle management.

Responsibilities

• Lead and manage a team of field and workshop technicians, setting performance standards and accountability.
• Develop and implement Total Quality Management (TQM) systems to continuously improve processes and reduce defects.
• Champion Total Productive Maintenance (TPM) programs to maximise equipment availability and minimise downtime.
• Oversee all preventive, corrective, and predictive maintenance activities across facilities and equipment.
• Manage end-to-end installation of mechanical systems, ensuring safety compliance and quality benchmarks.
• Oversee mechanical installation projects from scope planning through commissioning and handover.

Skills

Leadership

Quality management

Maintenance planning

Education

Bachelor's degree in Mechanical Engineering

Job description

A senior leadership role responsible for overseeing field technicians, driving quality excellence, and ensuring efficient maintenance, installation, and customer service operations across all technical functions.

Responsibilities:

• Lead and manage a team of field and workshop technicians, setting performance standards and accountability frameworks.
• Develop and implement Total Quality Management (TQM) systems to continuously improve processes and reduce defects.
• Champion Total Productive Maintenance (TPM) programs to maximise equipment availability and minimise downtime.
• Oversee all preventive, corrective, and predictive maintenance activities across facilities and equipment.
• Manage end-to-end installation of mechanical systems, ensuring safety compliance and quality benchmarks.
• Oversee mechanical installation projects from scope planning through commissioning and handover.

Candidate Requirements:

• Bachelor's degree in Mechanical Engineering or a closely related engineering discipline
• Minimum 6–8 years of experience in maintenance, technical operations, or engineering roles, with at least 3 years in a supervisory or managerial capacity.
• Hands-on experience applying TQM and TPM methodologies in an industrial or manufacturing environment.
• Strong background in mechanical system installation, commissioning, and lifecycle management.