Technical Operations Senior Engineer

Comviva; Gurugram District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Comviva is seeking a automation engineer to develop and maintain scripts in Python, Bash, or PowerShell for L2 operations. The role involves incident resolution, health checks, and integrating automation with ITSM and monitoring systems.

Proficiency in Ansible, Linux, AWS/Azure, Grafana, and Prometheus is essential, along with strong troubleshooting and incident management skills. Experience with AI/LLM-based automation or AIOps is a plus.

Qualifications

• Hands-on experience in Linux administration and scripting.
• Knowledge of Ansible, REST APIs, and automation frameworks.
• Exposure to cloud infrastructure, CI/CD, and monitoring tools.
• Strong troubleshooting, analytical, and incident management skills.

Responsibilities

• Develop and maintain automation scripts using Python, Bash, or PowerShell.
• Automate routine L2 operational tasks, incident resolution, and health checks.
• Work with Ansible, Linux, cloud platforms (AWS/Azure), and monitoring tools such as Grafana and Prometheus.
• Troubleshoot automation failures, perform root cause analysis, and implement corrective actions.
• Integrate automation with ITSM, monitoring, and alerting platforms.
• Maintain technical documentation, runbooks, and operational procedures.

Skills

Linux administration

Scripting

Troubleshooting

Incident management

CI/CD

Monitoring tools

Tools

Ansible

REST APIs

Automation frameworks

Job description

• Develop and maintain automation scripts using Python, Bash, or PowerShell.
• Automate routine L2 operational tasks, incident resolution, and health checks.
• Work with Ansible, Linux, cloud platforms (AWS/Azure), and monitoring tools such as Grafana and Prometheus.
• Troubleshoot automation failures, perform root cause analysis, and implement corrective actions.
• Integrate automation with ITSM, monitoring, and alerting platforms.
• Maintain technical documentation, runbooks, and operational procedures.

Key Responsibilities

• Develop and maintain automation scripts using Python, Bash, or PowerShell.
• Automate routine L2 operational tasks, incident resolution, and health checks.
• Work with Ansible, Linux, cloud platforms (AWS/Azure), and monitoring tools such as Grafana and Prometheus.
• Troubleshoot automation failures, perform root cause analysis, and implement corrective actions.
• Integrate automation with ITSM, monitoring, and alerting platforms.
• Maintain technical documentation, runbooks, and operational procedures.

Required Skills

• Hands-on experience in Linux administration and scripting.
• Knowledge of Ansible, REST APIs, and automation frameworks.
• Exposure to cloud infrastructure, CI/CD, and monitoring tools.
• Strong troubleshooting, analytical, and incident management skills.

Preferred Skills

• Experience with AI/LLM-based automation and IT operations automation (AIOps).