Technical Officer - Engineering Digital

IndiGo; Gurgaon; On-site; INR 900,000 - 1,300,000; Full time

Job summary

IndiGo seeks a Technical Officer- Engineering Digital to support the AMOS system within the engineering team. You will help resolve system issues, assist users, and ensure smooth adoption of AMOS across departments.

The role focuses on data accuracy, reporting, and collaboration with Swiss stakeholders, with emphasis on ensuring efficient system usage and user support.

Qualifications

• Min 60% in 10th, 12th and Graduation.
• 4-5 years of aviation experience; if last employer is an unscheduled airline, 4-5 years of experience.
• Proficiency in MS Office and Excel.

Responsibilities

• Provide day-to-day AMOS system support and resolve issues.
• Assist users and ensure smooth AMOS usage across departments.
• Coordinate with super users to improve problem areas.
• Guide users to resolve AMOS-related queries and improve data accuracy.
• Support ongoing user training and system adoption.

Skills

Collaborative approach

Interpersonal skills

Commercial awareness

Time management

Education

Min 60% in 10th/12th/Graduation

Tools

MS Office

Excel

Job description

Job Description: Technical Officer- Engineering Digital

ELIGIBILITY CRITERIA

MANDATORY

DESIRABLE

Educational Qualification

Min. 60% in 10th, 12th and Graduation

Work Experience -Relevant/ Total Years

4-5 years in aviation; if the last employer is an unscheduled airline- 4-5 years of experience.

MS Office, excel

Additional / Specific Licenses Required

(if any)

Nil

Collaborative approach, Good Interpersonal skills, commercial awareness, Time management

JOB DESCRIPTION

Role Overview

This role supports the AMOS system within the engineering team. The candidate will help resolve system issues, support users, and ensure smooth usage and adoption of AMOS across departments.

Key Responsibilities

• System Support - Assist in day-to-day AMOS support and issue resolution - Troubleshoot user issues and provide solutions - Work with super users to identify and improve problem areas
• User Support - Guide users in resolving AMOS-related queries - Suggest improvements for better efficiency and data accuracy
• Training & Adoption - Support ongoing user learning and system adoption
• Data Management - Maintain data accuracy and integrity in AMOS - Monitor data flow across modules - Generate and validate reports
• Aircraft & System Activities - Support aircraft induction in AMOS - Perform User Acceptance Testing (UAT) before system updates or version upgrades
• Collaboration - Work with engineering teams and departmental users - Act as a bridge between users and AMOS administration - Liaise with Swiss stakeholders to resolve queries and system-related issues - Support system adoption across teams

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