Technical Manager

Infinite Computer Solutions; Chennai District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Infinite Computer Solutions | Nokia Business Unit is seeking a Delivery Manager to own delivery commitments for professional services within the IPTEL Technical Leadership practice. You will drive scope, staffing and utilization while interfacing with Nokia stakeholders, project managers and solution architects.

You will lead automation efforts, enforce engineering quality standards, and contribute to a repeatable delivery baseline.

Qualifications

• Experience with Nokia network elements and associated toolchains.
• Strong Linux and cloud-native deployment experience.
• Scripting and automation using Python, Shell, Ansible; familiarity with CI/CD pipelines.
• Knowledge of SIP/Diameter, REST, HTTP/2 protocols and interconnect/interop.

Responsibilities

• Own delivery commitments, milestones and quality for all professional services engagements within the assigned practice.
• Manage scope, effort estimation, staffing and utilisation against contracted deliverables.
• Serve as the primary delivery interface for Nokia stakeholders — project managers, solution architects and account leadership.
• Drive proactive risk identification, mitigation planning and transparent escalation.
• Govern delivery through structured reviews, published metrics and clear RAG status.
• Maintain working command of the practice domain; participate in design reviews and root cause analysis.

Skills

Delivery governance

Cloud-native

Scripting

Automation

Leadership

Networking concepts

Python

CI/CD

Education

BE / BTech / MCA

Tools

Docker

Kubernetes

CI/CD pipelines

Job description

Delivery Manager

Infinite Computer Solutions | Nokia Business Unit

Job Description

Delivery Manager

Practice Areas

IPTEL Technical Leadership — Hands On Standardisation Automation and Efficiency Thought Leadership Inspired Leadership

• Own delivery commitments, milestones and quality for all professional services engagements within the assigned practice.
• Manage scope, effort estimation, staffing and utilisation against contracted deliverables.
• Serve as the primary delivery interface for Nokia stakeholders — project managers, solution architects and account leadership.
• Drive proactive risk identification, mitigation planning and transparent escalation.
• Govern delivery through structured reviews, published metrics and clear RAG status.
• Maintain genuine working command of the practice domain; participate directly in design reviews, MOP validation, integration troubleshooting and root cause analysis.
• Review and approve HLD/LLD, test strategies and cutover plans before they reach the customer.
• Act as the final technical escalation point within the practice.
• Set and enforce engineering quality standards across the delivery team.
• Build and maintain a common delivery framework for the practice — templates, checklists, MOPs, acceptance criteria and reusable design patterns.
• Eliminate project-specific improvisation; move every engagement onto a repeatable baseline.
• Institutionalise lessons learned so a fix applied once becomes a standard applied everywhere.
• Define and track delivery KPIs consistently across engagements.
• Identify manual, repetitive and error-prone activities across the delivery lifecycle and build the business case to automate them.
• Drive automation of configuration, validation, health checks, migration and reporting activities.
• Set measurable efficiency target — effort reduction, cycle time, first-time-right percentage — and hold the team to them.
• Contribute reusable assets to the wider Nokia BU automation programme, and consume from it rather than rebuilding.
• Track technology direction within the practice domain and translate it into capability plans for the team.
• Contribute solution ideas and differentiators into pre-sales and proposal responses.
• Publish internally — reference architectures, whitepapers, playbooks — and represent Infinite's capability in customer technical forums.
• Shape the practice roadmap rather than executing only against what the customer asks for.
• Build, mentor and retain a strong engineering team; develop SMEs and successors within the practice.
• Set a high standard for ownership and dependability, and hold the team to it consistently.
• Communicate direction clearly so every engineer understands how their work connects to the account outcome.
• Create an environment where engineers raise problems early, propose improvements and take initiative without being asked.
• Recognise contribution visibly and address underperformance directly.

Required Skills

Domain Depth

Deep expertise in at least one practice, with working knowledge across the remaining areas.

Practice Expected Technical Depth

IPTEL IMS core, CSCF, TAS/MTAS, SBC, VoLTE/VoWiFi call flows, SIP/Diameter, interconnect and interop

Packet Core 4G/5G core — MME, SGW/PGW, AMF, SMF, UPF; EPC to 5GC migration; cloud-native core deployment

SDM HSS/HLR, Unified Data Management, SDL, subscriber provisioning, data migration, LDAP/Diameter/REST interfaces

CSP Online and offline charging (OCS/CCS), PCRF/PCF policy control, DRA/ Signalling, rating and billing integration

Technical and Delivery Skills

• Hands‑on experience with the Nokia network element portfolio and associated toolchain.
• Linux, containers (Docker/Kubernetes) and cloud‑native/NFV deployment models.
• Scripting and automation — Python, Shell, Ansible; familiarity with CI/CD pipelines.
• Network protocols: SIP, Diameter, HTTP/2, REST, SS7/SIGTRAN.
• Live network implementation, migration and swap experience.
• Proven delivery governance — estimation, planning, resource management, risk and financial tracking.

Leadership and Behavioural

• Demonstrated record of building and standardising a delivery practice, not just running projects.
• Evidence of automation‑led efficiency gains with quantified outcomes.
• Strong written and verbal communication; credible in front of senior customer stakeholders.
• Comfortable operating with ambiguity and driving clarity for the team.
• Personal ownership — takes accountability for outcomes without deflection.

Preferred

• Prior experience within or alongside Nokia delivery organisations.
• Exposure to autonomous networks, AI/ML‑assisted operations or observability tooling.
• Relevant certifications — Nokia product certifications, Kubernetes (CKA), ITIL, PMP or equivalent.
• Experience contributing to pre‑sales, solutioning or RFP responses.

Success Measures — First 12 Months

• Delivery predictability: milestone adherence and first‑time‑right acceptance improved against a defined baseline.
• Standardisation: a published, adopted delivery framework covering the full engagement lifecycle for the practice.
• Automation: measurable manual effort reduction, with reusable assets contributed to the BU repository.
• Capability: an identified and developed SME bench, with reduced single‑point dependency.
• Customer confidence: sustained positive Nokia stakeholder feedback and expanded scope within the practice.

Qualifications

BE BTech MCA

Range Of Year Experience-Min Year

9

Range Of Year Experience-Max Year

15