Technical Director, Data Networks

TP; Mumbai; On-site; INR 5,000,000 - 12,000,000; Full time

Job summary

TP is seeking a Director of Global Network Operations to lead a large team and manage enterprise WAN/LAN, data centers, SD-WAN, and NaaS programs. You will align technical strategy with business goals, oversee offshore delivery centers, and drive significant modernization initiatives.

The role requires 15+ years in enterprise networking, executive-level people management, and deep expertise in routing, switching, firewalls, and network monitoring.

Qualifications

• 15+ years in managing enterprise network operations, design, implementation, and troubleshooting.
• Executive-level people management of 30–50+ engineers and IT managers.
• Experience with multi-OEM vendor environments and GCC/ODC networks.
• In-depth knowledge of LAN/WAN, BGP/OSPF, firewalls, SD-WAN, NaaS, and monitoring tools.
• Familiarity with ITIL, vendor SLAs, and CapEx/OpEx budgeting.

Responsibilities

• Formulate and implement long-term strategic roadmap for global network operations.
• Drive modernization to support hybrid cloud, SD-WAN, and automated NaaS.
• Report on network performance, risks, and capital projects to senior leadership.
• Oversee end-to-end design, deployment, and maintenance of enterprise network infrastructure.
• Establish KPIs to guarantee reliability and proactive issue mitigation.
• Enforce incident, problem, and change management to minimize disruption.

Skills

Network leadership

Enterprise networking

Vendor management

ITIL processes

Budgeting

Education

Bachelor’s degree in Computer Science / IT / Engineering

Job description

Maximize Your Impact with TP
Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. As a Great Place to Work certified in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.

The Opportunity

In this role, you will be responsible for leading an enterprise IT team of and ensure high availability, scalability, and robust security across complex LAN, WAN, Data Center, Wireless, SD-WAN, and Network-as-a-Service (NaaS) environments. The Director will drive network modernization, support digital transformation initiatives, oversee multi-OEM environments, and align technical strategy with core business objectives, offshore delivery centers (ODCs), and enterprise customer requirements.

The Responsibilities

• Formulate and implement the long-term strategic roadmap for global network operations, aligning network architecture with business goals.
• Drive infrastructure transformation initiatives, modernizing legacy systems to support hybrid cloud, SD-WAN, and automated NaaS frameworks.
• Serve as a key advisor to senior leadership, providing regular updates on network performance, risks, capital projects, and operational metrics.
• Oversee the end-to-end design, deployment, optimization, and maintenance of enterprise network infrastructure (Routing & Switching, LAN/WAN, Data Centers, Wireless, Load Balancing, and VPNs).
• Establish and monitor stringent Key Performance Indicators (KPIs) to guarantee network reliability, performance, and proactive issue mitigation.
• Enforce robust Incident, Problem, and Change Management frameworks to ensure rapid SLA resolution and minimal business disruption.
• Direct and support ongoing, large-scale network deployment and upgrade projects.
• Lead, mentor, and scale an enterprise network operations organization of ~50 engineers and managers across internal IT and GCC (Global Capability Center) / ODC environments.
• Cultivate a high-performance, collaborative engineering culture through clear goal-setting, continuous training, performance reviews, and succession planning.
• Develop and manage the global network operational (OpEx) and capital (CapEx) budgets, driving resource efficiency and strategic cost optimization.
• Oversee vendor relationships, contract negotiations, and SLA performance across multiple network OEMs, equipment providers, and telecom carriers.
• Manage enterprise customer expectations and customer-facing networks, particularly within Service-Based, ODC, or multi-tenant customer environments.
• Partner closely with Information Security leadership to define and enforce network security policies, zero-trust protocols, firewalls, and threat mitigation technologies.
• Ensure all network architecture and operational practices strictly adhere to regulatory requirements, data protection laws, and IT governance standards.

The Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• 15+ years of hands-on experience in managing enterprise-level network operations, engineering design, implementation, and troubleshooting.
• Proven track record in executive-level people management, leading teams of 30–50+ network engineers and IT managers.
• Demonstrated expertise in managing multi-OEM vendor environments and service-based/GCC/ODC network ecosystems.
• Deep knowledge of modern networking concepts including LAN/WAN architecture, BGP/OSPF routing, switching, perimeter firewalls, load balancers, SD-WAN, Wireless enterprise, Network-as-a-Service (NaaS), and network monitoring/telemetry tools.
• Strong command of business IT processes, ITIL frameworks, vendor SLA oversight, and CapEx/OpEx budgeting.
• CCIE (Cisco Certified Internetwork Expert), CISSP (Certified Information Systems Security Professional), CISM, or ITIL Foundation/Intermediate.
• Experience within Global Capability Centers (GCCs), Large IT Service-Based Organizations, Managed Service Providers (MSPs), or Enterprise Internal IT operating complex offshore delivery network architectures.

Pre-Employment Screenings

By TP policy, employment in this position will be contingent on your successful completion of and passage of a comprehensive background check, including global sanctions and watchlist screening.

Important | Policy on Unsolicited Third-Party Candidate Submissions

TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions.

Culture & Belonging

At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate on the basis of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.