Technical Delivery Manager

3i Infotech Limited; Thane, Navi Mumbai, Mumbai; Sur place; INR 2 500 000 - 4 500 000; Plein temps

Résumé du poste

3i Infotech Limited in Mumbai seeks an experienced Technical Delivery Manager to lead end-to-end technology initiatives, ensuring timely delivery, quality engineering, and alignment with business goals.

The role oversees multiple engineering teams, drives governance, manages risks and budgets, and ensures secure, scalable, and reliable solutions using microservices, APIs, and cloud platforms. Strong leadership and Agile delivery are essential.

Qualifications

• 10+ years of software engineering or technology leadership experience.
• Proven track record delivering enterprise technology initiatives.
• Strong Agile delivery and governance experience.
• Banking/Financial services domain familiarity preferred.
• Excellent stakeholder communication and leadership.

Responsabilités

• Lead end-to-end delivery from planning to production handover.
• Drive multiple squads, manage dependencies, risks, and budgets.
• Ensure security, scalability, and reliability across solutions.
• Coach and develop engineering teams and ensure delivery governance.

Connaissances

Enterprise architecture

Microservices

REST APIs

Distributed systems

Java/Spring Boot

Agile delivery

Stakeholder management

Program management

Cloud platforms

Formation

Bachelors in Computer Science / IT / Engineering

Outils

Jira

Confluence

Git

Docker

Kubernetes

CI/CD

Description du poste

Open Position: 5

Job Description: Technical Delivery Manager

Experience: 10+ Years

Industry: Banking / Financial Services preferred

Location: Mumbai

Role Type: Technology Delivery & Engineering Leadership

1. About the Role

We are looking for an experienced Technical Delivery Manager to lead end-to-end delivery of complex technology initiatives, ensuring predictable execution, high-quality engineering outcomes, and alignment with business objectives.

The candidate will be responsible for managing multiple engineering teams, driving delivery governance, managing dependencies, risks, budgets, resources, and stakeholder expectations, and ensuring timely delivery of scalable, secure, and resilient technology solutions.

The ideal candidate should possess a strong technical foundation in enterprise application development, microservices, APIs, databases, cloud platforms, and modern engineering practices, combined with proven expertise in program execution, Agile delivery, and cross-functional team leadership.

2. Key Responsibilities

A. End-to-End Technical Delivery

• Own end-to-end delivery of technology initiatives from planning and solution design through development, testing, deployment, and production handover.
• Translate business requirements and strategic priorities into executable delivery plans, milestones, release roadmaps, and measurable outcomes.
• Drive delivery across multiple squads, workstreams, and technology teams while ensuring alignment with agreed scope, timelines, budget, and quality standards.
• Establish clear ownership, delivery commitments, acceptance criteria, and accountability across engineering teams.
• Proactively identify delivery bottlenecks and drive resolution to maintain predictable execution.
• Ensure technical deliverables meet enterprise architecture, security, performance, scalability, and maintainability requirements.

B. Technical Leadership & Engineering Excellence

• Work closely with solution architects, engineering leads, product owners, and business stakeholders to validate technical feasibility and delivery estimates.
• Oversee implementation of microservices, API-led integration, event-driven architectures, and enterprise application solutions.
• Drive engineering best practices covering code quality, design reviews, automated testing, CI/CD, infrastructure as code, and release management.
• Ensure appropriate technical design decisions, architectural standards, and reusable components are followed across teams.
• Track technical debt, non-functional requirements, performance risks, and remediation plans.
• Facilitate technical decision-making and escalation management for complex engineering challenges.

C. Agile Delivery & Execution Governance

• Drive Agile delivery practices, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives, and release planning.
• Track delivery metrics such as sprint predictability, velocity trends, throughput, cycle time, defect leakage, and release success rate.
• Establish governance mechanisms for milestones, dependencies, risks, issues, assumptions, and decisions.
• Maintain delivery dashboards, executive reports, RAID logs, action trackers, and management-level status updates.
• Ensure timely escalation of delivery risks with clear impact assessments and mitigation plans.
• Continuously improve delivery processes to increase engineering productivity and reduce avoidable delays.

D. Stakeholder & Program Management

• Act as the primary delivery interface between business stakeholders, product management, architects, engineering teams, infrastructure, security, and operations.
• Communicate delivery progress, risks, dependencies, decisions, and corrective actions to senior leadership.
• Manage scope changes, competing priorities, delivery commitments, and stakeholder expectations.
• Coordinate cross-team dependencies and resolve conflicts affecting program outcomes.
• Drive alignment across business, technology, architecture, testing, DevOps, and production support teams.
• Ensure transparency, accountability, and timely decision-making across all stakeholders.

E. Resource, Budget & Vendor Management

• Plan and manage engineering capacity, resource allocation, utilisation, and delivery commitments.
• Develop delivery estimates, resource forecasts, and budget plans in coordination with program leadership.
• Monitor project expenditure, vendor performance, and resource productivity.
• Identify skill gaps and work with leadership to address staffing, capability, and succession requirements.
• Manage vendor deliverables, contractual commitments, service levels, and quality expectations where applicable.

F. Quality, Risk & Production Readiness

• Ensure effective test strategies covering functional, integration, regression, performance, security, and resilience testing.
• Drive defect prevention, root-cause analysis, and corrective and preventive actions.
• Ensure operational readiness, deployment planning, rollback strategies, disaster recovery considerations, and support handover.
• Track production incidents, recurring defects, service stability, and post-release performance.
• Ensure compliance with enterprise security policies, audit requirements, data protection standards, and applicable banking regulations.

G. People Leadership & Continuous Improvement

• Lead, mentor, and develop engineering managers, technical leads, scrum masters, and delivery teams as applicable.
• Build a culture of ownership, collaboration, engineering discipline, and continuous improvement.
• Coach teams on estimation, dependency management, risk identification, and delivery predictability.
• Promote automation, reusable engineering practices, and standardised delivery frameworks.
• Drive lessons-learned reviews and implement improvements based on delivery performance and stakeholder feedback.

3. Required Technical Skills

• Strong understanding of enterprise application architecture, microservices, REST APIs, and distributed systems.
• Experience with Java/Spring Boot or equivalent enterprise backend technologies.
• Working knowledge of relational databases, NoSQL databases, caching, and event streaming technologies such as Kafka.
• Understanding of cloud platforms such as Azure, AWS, or GCP.
• Familiarity with CI/CD pipelines, Git, Docker, Kubernetes, automated testing, and DevOps practices.
• Experience with Agile/Scrum, Jira, Confluence, and delivery reporting tools.
• Understanding of application security, performance engineering, observability, resiliency, and production support.
• Ability to challenge technical estimates, evaluate implementation risks, and engage effectively with architects and engineering leads.

4. Qualifications & Experience

• 10+ years of overall experience in software engineering, technical project management, program delivery, or technology leadership.
• Demonstrated experience managing complex technology delivery across multiple teams or workstreams.
• Proven track record of delivering enterprise technology initiatives within agreed timelines, scope, budget, and quality parameters.
• Strong experience in Agile delivery, program governance, stakeholder management, risk mitigation, and dependency coordination.
• Experience managing engineering capacity, delivery plans, release milestones, and executive reporting.
• Experience in banking, financial services, payments, capital markets, or other regulated environments is preferred.
• Bachelors degree in Computer Science, Information Technology, Engineering, or a related discipline.

5. Key Competencies

• Strong ownership and execution orientation.
• Excellent stakeholder management and executive communication.
• Analytical thinking and structured problem-solving.
• Ability to balance technical quality with business priorities and delivery timelines.
• Strong negotiation, conflict resolution, and decision-making skills.
• Proactive risk management and dependency resolution.
• Ability to lead through influence across cross-functional teams.
• Focus on measurable outcomes, continuous improvement, and customer satisfaction.

6. Key Performance Indicators (KPIs)

The Technical Delivery Manager will be evaluated on:

• Delivery predictability: Achievement of committed milestones and release dates.
• Scope and schedule management: Control of scope changes and delivery slippage.
• Engineering quality: Defect leakage, production incidents, rework, and adherence to engineering standards.
• Delivery efficiency: Cycle time, throughput, automation, and reduction in delivery bottlenecks.
• Financial performance: Budget adherence, resource utilisation, and forecast accuracy.
• Risk management: Timely identification, escalation, and resolution of delivery risks and dependencies.
• Stakeholder satisfaction: Transparency, responsiveness, and confidence in delivery commitments.
• Operational readiness: Successful releases, stable production handover, and effective incident resolution.
• People development: Team capability, ownership, collaboration, and continuous improvement.

7. Ideal Candidate Profile

The ideal candidate is a technology delivery leader who combines strong technical understanding with disciplined execution and stakeholder management. They can challenge architectural and engineering decisions constructively, coordinate multiple teams, manage delivery risks proactively, and consistently convert business priorities into high-quality technology outcomes.

They should be comfortable operating in a complex enterprise environment where delivery predictability, security, regulatory compliance, engineering excellence, and business value are equally important.