Technical Authoring Engineer (Automotive After Sales & Repair Documentation)

Capgemini Engineering; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Capgemini Engineering is seeking a Technical Authoring Engineer to develop repair and maintenance documentation for automotive aftersales and workshop operations. You will analyze engineering data and produce standardized technical content across systems and platforms.

You will collaborate with engineering, aftersales, service, and product teams to ensure accurate repair information, support MTM-based time standards, and contribute to continuous improvement of documentation processes.

Qualifications

• Experience in technical authoring, workshop operations, automotive aftersales, or maintenance engineering.
• Strong understanding of automotive systems and vehicle functionality.
• Hands-on experience in vehicle repair and maintenance activities.
• Knowledge of ECM processes and PLM tools.

Responsibilities

• Research and analyze engineering data, including 3D CAD models and vehicle system information.
• Develop digital repair and maintenance methods for automotive components and systems.
• Create, update, and maintain repair documentation within enterprise databases and documentation systems.
• Derive and validate standard repair times using MTM-Systematic methodologies for workshop operations.
• Coordinate with engineering, aftersales, service, and product teams to obtain updates and implement changes.

Skills

3D CAD

NX CAD

Vehicle Repair

Automotive Domain (After Sales)

Engineering Change Management

PLM

Tools

NX CAD

3D CAD

Job description

Job Title: Technical Authoring Engineer (Automotive After Sales & Repair Documentation)

Experience :- 3-7 Years

Notice Period: Immediate to 30 Days

Mandatory Skills: 3D CAD, NX CAD, Vehicle Repair, Automotive Domain (Workshops/Repairs/Documentation/Aftersales), Engineering Change Management, PLM

Choosing Capgemini means choosing a place where you'll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what's possible. Join us in developing innovative repair and maintenance documentation solutions for the automotive industry, enabling efficient aftersales operations and service excellence.

Your Role

As a Technical Authoring Engineer, you will be responsible for researching and analyzing engineering data, developing repair and maintenance procedures, and creating technical documentation for automotive aftersales and workshop operations. You will collaborate with multiple stakeholders to ensure accurate, standardized, and high-quality repair information is available across systems and platforms.

In this role, you will:

• Research and analyze engineering data, including 3D CAD models and vehicle system information.
• Develop digital repair and maintenance methods for automotive components and systems.
• Evaluate and develop repair concepts through Engineering Change (EC) processes and Work-Step Tables (AST).
• Create, update, and maintain repair documentation within enterprise databases and documentation systems.
• Derive and validate standard repair times using MTM-Systematic methodologies for workshop operations.
• Develop a thorough understanding of Mercedes-Benz vehicle platforms, carlines, engine variants, and powertrain systems.
• Coordinate with engineering, aftersales, service, and product teams to obtain updates and implement changes.
• Contribute to continuous improvement initiatives within technical authoring and aftersales documentation processes.
• Research and analyze Daimler aftersales work value (AW) systems and related maintenance standards.
• Support planning and implementation of AW systems for new vehicle models using Daimler repair and aftersales tools.

Your Profile

• Experience in technical authoring, workshop operations, automotive aftersales, technical documentation, simulation, or maintenance engineering.
• Strong understanding of automotive systems, components, and vehicle functionality.
• Hands-on experience in vehicle repair and maintenance activities.
• Knowledge of Powertrain Systems and Vehicle Integration concepts.
• Experience working with NX CAD and 3D CAD data analysis.
• Familiarity with Engineering Change Management (ECM) processes and systems.
• Experience with Product Lifecycle Management (PLM) tools and workflows.
• Understanding of workshop and aftersales processes, including technician requirements and service operations.
• Strong analytical, problem-solving, and documentation skills.
• Ability to collaborate effectively with cross-functional and global teams.
• Knowledge of computer programming and German language will be an added advantage.

Primary Skills

• Technical Authoring
• 3D CAD / NX CAD
• Vehicle Repair & Maintenance
• PLM Tools
• Powertrain Systems
• Vehicle Integration

What you'll love about working here

• You can shape your career with us through diverse opportunities, learning programs, and internal mobility.
• Access industry-leading learning platforms, certifications, and technical upskilling programs.
• Work on cutting-edge automotive engineering and aftersales transformation projects.
• Collaborate with global engineering, manufacturing, and service teams.
• Be part of an inclusive and innovative culture that values continuous learning and professional growth.

About Capgemini

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous vehicles to connected mobility solutions, we provide unique R&D and engineering services across industries. Capgemini is an AI powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Capgemini in India comprises nearly 235,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem, and Tiruchirappalli. Make It Real | www.capgemini.com/in-en