Technical Associate - Infrastructure Services 5A

BrightClaim; Bengaluru; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Genpact seeks a Technical Associate to administer HPC infrastructure, including Linux OS, Slurm/LSF schedulers, and storage integration. You will support users, troubleshoot issues, and contribute to security and hardening tasks.

You will work in a fast-paced, innovation-driven team, with on-site presence at customer locations and hybrid work options. Relevant AWS/Azure exposure is a plus.

Qualifications

• Bachelor's degree in a computer/IT discipline.
• Hands-on Linux system administration in HPC environments.
• Experience with VMware virtualization and storage technologies.

Responsibilities

• Install, configure, and maintain Linux OS on HPC clusters.
• Manage Slurm or LSF job schedulers and monitoring.
• Provide user support and troubleshoot system issues.
• Collaborate to integrate new technologies into infrastructure.
• Maintain security, patching, and hardening practices.

Skills

VMware

Linux admin

Networking basics

Docker

Windows hardening

Education

Bachelors - Computer Engineering

Bachelors - Database Management

Bachelors - Information Systems

Bachelors - Information Technology

Bachelors - Network Engineering

Tools

VMware vCenter

vCSA

vMotion

NetApp storage

Dell EMC storage

Job description

Technical Associate - Infrastructure Services

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Install, configure, and maintain Linux operating systems on HPC clusters.
• Manage job schedulers such as Slurm or LSF.
• Utilize node provisioning tools like Werewolf.
• Troubleshoot system issues and provide technical support to users.
• Monitor system performance and ensure optimal operation of the HPC environment.
• Collaborate with other IT professionals to integrate new technologies into the existing infrastructure.
• Progressive experience in HPC system administration, preferably in a Redhat/CentOS Linux environment.
• Expertise in troubleshooting complex system issues.
• Experience with parallel file systems and storage solutions.
• Strong knowledge of job schedulers such as Slurm or LSF.
• Familiarity with node provisioning tools like Werewolf.
• Proficiency in Linux OS administration
• Knowledge of job scheduling tools (e.g., Slurm)
• Understanding of node provisioning tools (e.g., Werewolf)
• Excellent problem-solving abilities
• Strong communication skills
• Ability to work collaboratively in a team-oriented environment
• Security+ certification preferred
• Linux+ certification preferred
• Top Secret Clearance: TS/SCI preferred
• On-site presence at customer location in Stennis, MS
• Availability for some on-call/weekend work
• Monitor all software and hardware products and ensure compliance to Data Center standards and systems.
• Assist with process improvements and best practices in data center operations
• Manage, Configure HPE, Dell Blade and Rack servers and manage and maintenance H/W, Regular check-up of Servers and Storages
• Hands on experience on physical Datacenter support, operation, and architecture.
• Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCP
• Planning and building VMware Architecture.
• ESXi Installation, configuration, and maintenance
• Expert in VMware vCenter, vCSA, vMotion / Migrations and storage management.
• In hand experience in upgrading / patching the ESXi hosts
• Working on Windows server installation and Hardening configuration.
• Windows server Hardening, Patching, and monitoring
• Installation and Configuration for RHEL, Cent OS, Ubuntu
• Installation and configuration of Docker, and Python related applications in the Linux Environments
• Knowledge of NAS, MSA-DAS, Disk enclosure storage and SAN switches.
• Knowledge of NetApp and Dell EMC storages
• Basic knowledge on networking,
• Establishes networking environment by designing system configuration and directing system installation.
• Knowledge in networking concepts and protocols such as TCP/IP, DHCP, UDP, and routing.
• Experience in ticket logging, working on the tickets, incidents
• Knowledge on Life cycle management of the hardware and software
• Planning and implementation of outage on regular intervals.

Qualifications

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications

AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS)

Required Skills

Agile Methodology, Agile Methodology, Applications Support, Backup Management, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Inclusion, Oracle Exadata Database Machine, Oracle Solaris, OS management, Personal Effectiveness, Security Operations Management, Server Infrastructure, ServiceNow Platform, Storage Management, VMware, VMware Administration, Vmware Cloud, VMware Clusters {+ 23 more}

Language

English

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

Infrastructure Services

Remote Type

Hybrid

Work Shift

Rotating (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.