Technical Architect 4D
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Job summary
Genpact in Pune, India is seeking a Technical Architect to lead Hybrid Cloud & Workplace Infrastructure, serving as the L3 technical authority for on-premises data centers and Microsoft Azure. You will administer Azure services, manage identity, and drive secure, cost-efficient infrastructure solutions.
You will mentor L1/L2 engineers, collaborate with Security, Infrastructure, and Business teams, and advance cloud-first modernization, governance, and FinOps practices while ensuring high
Qualifications
- Extensive experience in managing Azure and hybrid identity platforms.
- Strong background in AD DS, PKI, and certificate lifecycle management.
- Proven ability to lead L3 infrastructure initiatives and FinOps.
Responsibilities
- Serve as the L3 technical lead for hybrid infrastructure spanning on-prem and Azure.
- Administer Azure services including compute, storage, networking, backup, governance, and identity.
- Lead modernization, cloud adoption, and cost-optimization initiatives.
- Mentor L1/L2 engineers and collaborate with Security, Infrastructure and Business teams.
- Develop standards, SOPs, runbooks, and maintain architecture documentation.
Skills
Education
Tools
Job description
Technical Architect
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
- Serve as the L3 technical lead for hybrid infrastructure environments spanning on-premises datacenters and Microsoft Azure.
- Provide expert administration and support for Azure services including compute, storage, networking, backup, monitoring, governance, and identity platforms.
- Manage and optimize hybrid identity solutions leveraging Active Directory, Domain Controllers, Group Policy, DNS, DHCP, Microsoft Entra ID, MFA, and Conditional Access.
- Lead infrastructure modernization and cloud adoption initiatives aligned with cloud-first architectural principles.
- Act as a trusted technical advisor by recommending secure, scalable, resilient, and cost-effective infrastructure solutions.
- Drive Azure FinOps practices through cost analysis, utilization optimization, rightsizing, reserved capacity planning, and governance controls.
- Administer and maintain PKI infrastructure, SSL/TLS certificates, certificate lifecycle management, and related security controls.
- Support Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and collaboration platforms.
- Provide governance and oversight for endpoint management technologies including Intune, Autopilot, compliance, and application deployment.
- Support Active Directory integrated infrastructure services and ensure availability, performance, and security of core platform components.
- Lead major incident resolution, RCA, problem management, and preventive actions.
- Collaborate with Security, Infrastructure, Application and Business teams to implement secure and compliant solutions.
- Identify automation opportunities through PowerShell and cloud-native capabilities.
- Develop and maintain technical standards, architecture documentation, SOPs, runbooks, and knowledge repositories.
- Mentor L1/L2 engineers and provide technical leadership across cloud, infrastructure, identity, and workplace technology domains.
- Microsoft Azure Administration (L3)
- Microsoft Entra ID Administration
- Active Directory Domain Services (AD DS)
- Domain Controller Administration
- DNS, DHCP and Group Policy Management
- Windows Server 2016/2019/2022 Administration
- PKI and Certificate Management
- Hybrid Identity and Authentication Services
- Microsoft 365 Administration
- Microsoft Intune and Endpoint Manager
- Windows Autopilot
- Citrix Virtual Apps and Desktops
- Azure Cost Management and FinOps
- PowerShell Automation
- ServiceNow or equivalent ITSM platform
- Azure Governance and Landing Zone Concepts
- Azure Virtual Desktop
- Conditional Access and MFA
- Microsoft Defender Suite
- Azure Backup and Recovery Services
- Infrastructure as Code Awareness
- Cloud Migration and Modernization Experience
- Azure Administrator (AZ-104)
- Microsoft 365 Administrator
- Microsoft Endpoint Administrator
- ITIL Foundation
- Citrix Certification Preferred
Good years of experience managing enterprise end-user computing and infrastructure environments with deep expertise across Microsoft 365, Azure, Active Directory, Domain Controllers, Windows Server, Citrix, PKI/Certificate Management, Microsoft Entra ID, and hybrid identity platforms. Strong understanding of both on-premises infrastructure and modern cloud services with proven capability to support cloud-first transformation initiatives. Able to serve as a trusted technical advisor by recommending architecture improvements, cost optimization opportunities, FinOps governance, and strategic technology solutions while providing expert L3 support for complex operational issues.
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Information Systems, Masters - Software Engineering
AWS Certified Solutions Architect - Associate - UdemyUdemy, Certified Data Management Professional - RiversandRiversand, Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Certified Kubernetes Administrator (CKA) - CNCF (Cloud Native Computing Foundation)CNCF (Cloud Native Computing Foundation), TOGAF 9 Certification - The Open Group Architecture Framework (TOGAF)The Open Group Architecture Framework (TOGAF)
Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, People Leadership, Personal Effectiveness, Risk Management, Storytelling
English (Required)
Advanced - C1
Regular
Technical Architecture
Hybrid
Flex Time (India)
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age,
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