Tech Support Engineer

VEHERE TECHNOLOGIES PRIVATE LIMITED; Delhi; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

VEHERE TECHNOLOGIES PRIVATE LIMITED is seeking a Customer Support Engineer with a strong background in cybersecurity and network infrastructure. The role involves collaborating with customer SOC teams and internal product teams to ensure optimal implementation and performance.

The ideal candidate should have at least 5 years of experience in cybersecurity support, specifically with NDR, IDS/IPS, and SIEM. Strong troubleshooting and customer-facing skills are essential.

Qualifications

• At least 5 years of experience in cybersecurity support or deployment.
• Familiarity with NDR, IDS/IPS, SIEM, and network security.
• Experience in traffic/log analysis and basic scripting is required.

Responsibilities

• Work closely with customer SOC teams and network engineers.
• Ensure successful implementation and optimal performance.

Skills

NDR

Cybersecurity

Network Infrastructure

Troubleshooting

Customer-facing Skills

Tools

Linux

SIEM

IDS/IPS

Job description

Looking for Customer Support Engineer with strong expertise in NDR, cybersecurity, & network infrastructure. Work closely with customer SOC teams, network engineers, & internal product teams to ensure successful implementation, optimal & performance.

Required Candidate profile

5 years in cybersecurity support/deployment. Experience in NDR, IDS/IPS, SIEM, SOC, network security, traffic/log analysis, Linux, & basic scripting. Strong troubleshooting, customer-facing skills.