Tech Support

CAREL; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

CAREL in Mumbai seeks an Electronics graduate for an on-site role directing customers to develop applications on the CAREL software platform (1Tool, C.Suite, etc.). You will provide feedback on issues and manage critical HVAC-related problems, coordinating internal resources to deliver timely solutions.

You will support HVAC/refrigeration sales on pre-sales, commissioning and after-sales in special cases; assist warranty repair analysis; gather external information for continuous improvement and

Qualifications

• Graduate in Electronics.
• 3-5 years of experience in PLC programming, commissioning, troubleshooting.
• Experience of Electrical panel installation, field wiring and sensors advantageous.
• Working with HVAC companies preferred but not mandatory.
• Experience in PLC/HMI programming and working with BMS/IBMS systems.

Responsibilities

• Direct the customers develop applications in CAREL software platform (1Tool,C.Suite etc.).
• Feedback on issues with CAREL software platform.
• Manage the specific or critical issue in customer side on HVAC.
• Drive internal resource to provide solution to customers.
• Support HVAC/Refrigeration sales on pre-sales, commissioning and after sales on special case.
• Support warranty repair center on application analysis base on customer required.
• Collect the external information to internal for continuously improvement.
• Manage the internal & external training to customer if needed.
• Other activities assigned by managers.

Skills

PLC programming

Commissioning

Troubleshooting

Electrical panel installation

BMS/IBMS experience

PLC/HMI programming

Education

Electronics Graduate

Tools

1Tool

C.Suite

BMS/IBMS software

Job description

MAKE THE DIFFERENCE! THINK CUSTOMER FIRST! EXPERIMENT! CARE! BE OPEN!

Do you want to make a difference? Our goal is to always put customers and people first! Our challenge is to experiment and innovate, being open to change and diversity. These are the pillars of the Carel Culture Code, the basis of our corporate culture and our platform for growth. If you can relate to these values or want to make them your own, join us and find out just how much we can achieve together!

We are world leaders in control solutions for air conditioning, refrigeration and heating, as well as systems for humidification and adiabatic cooling. Our products guarantee high performance, are energy efficient and environmentally sustainable.

Position

• Direct the customers develop applications in CAREL software platform (1Tool,C.Suite etc.)
• Feedback on issues with CAREL software platform
• Manage the specific or critical issue in customer side on HVAC
• Drive internal resource to provide solution to customers
• Support HVAC/Refrigeration sales on pre-sales, commissioning and after sales on special case
• Support warranty repair center on application analysis base on customer required
• Collect the external information to internal for continuously improvement
• Manager the internal & external training to customer if needed
• Other activities assigned by managers

Requirements

• Graduate in Electronics
• 3-5 years of experience in PLC programming, commissioning, Trouble shooting etc.
• Experience of Electrical panel installation, Field wiring , various types of Sensors will be advantageous.
• Working with HVAC companies will be preferred but not mandatory.
• Experience in PLC/HMI programming
• Experience in working with BMS/IBMS companies
• Experience in Installation commissioning of BMS/IBMS systems
• Knowledge of Chiller, AHUs, VAVs etc and field sensors desirable.
• Good written and spoken knowledge of English as well as Hindi/Local languages preferred.
• Good in English and Tamil.

Other Information

MAKE THE DIFFERENCE…ANYWAY: this position isn’t right for you?

ACT FOR THE PLANET - ACT FOR PEOPLE - ACT TO SHARE VALUE

At Carel we are actively committed to achieving our sustainability objectives, outlined in our “Driven by the Future - Sustainability in Action” plan, available for reference at: https://www.carel.com/carel-and-sustainability. Every day we take concrete actions to help combat climate change, identifying and developing products and services that increase energy efficiency and allow us to drastically reduce environmental impact.

Our organisation aims to ensure the establishment of transparent and responsible governance and to foster a fair and inclusive workplace where diversity is recognised as an essential value for the innovation we strive to bring. Carel is committed to equal employment opportunity and prohibits any form of discrimination. In line with these objectives and values, all applications received will be given due consideration and will be exclusively valued based on competences, experiences, motivation and values alignment.

This job post addresses both female and male candidates (see D.Lgs. n. 198/2006 & ss.mm.ii and D.Lgs. 215-216/2003). Candidates are invited to read the privacy statement (see artt. 13 e 14 del Reg. EU 679/2016) at the following link: https://www.carel.com/documents/10191/678238/CAREL_GDPR_Information_Candidates.pdf