Team Member – Sales Operations & MIS

Adani Realty; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Adani Realty in Mumbai is seeking a Backend Team Executive to oversee the CRM operations team. This role involves managing CRM systems, ensuring efficient offer creation, and coordinating with finance and sales departments.

Ideal candidates should have 5 to 8 years of experience in MIS or Sales Operations, preferably within real estate, along with strong skills in MS Excel and data management. Join us to be part of our dynamic team!

Qualifications

• 5 to 8 years of experience in MIS / Sales Operations / Backend roles.
• Experience in real-estate / sales-driven organisations preferred.
• Strong exposure to data management, reporting, and dashboard preparation.

Responsibilities

• Oversees daily operations of the Backend CRM team.
• Leads creation and management of offers within the CRM system.
• Monitors project creation and management within SAP.
• Serves as liaison between finance, CRM, and sales teams.
• Establishes KPIs for team performance.

Skills

Strong working knowledge of MS Excel

PowerPoint

MIS tools

Education

Graduate in any discipline (B.Com / BBA / B.Sc preferred)

MBA (Operations / Finance / Marketing) preferred

Job description

About Business

Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world‑class logistics and utility infrastructure portfolio that has a pan‑India presence. The group is headquartered in Ahmedabad, Gujarat. Over the years, Adani Group has positioned itself as the market leader in its logistics and energy businesses, focusing on large‑scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG‑rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Realty, the real‑estate arm of the group, develops projects in promising destinations, integrating design aesthetics with cutting‑edge construction technology.

Job Purpose

The Backend Team Executive supervises the CRM operations team to ensure effective management of CRM systems related to offer creation, project management on SAP, pricing adjustments, and coordination with finance for cash flow information. This role provides strategic direction and support to team members while collaborating closely with the finance and sales departments.

Responsibilities

• Team Management & Development – Oversees daily operations of the Backend CRM team, provides guidance and support for resolving CRM issues, conducts training sessions on CRM processes, SAP usage, and financial procedures.
• CRM Management – Leads creation and management of offers within the CRM system, ensures accuracy and timely updates, collaborates with finance to manage cash flow information and approve bank entries.
• Project Management on SAP – Oversees project creation and management within SAP, monitors status and provides reports to senior management, manages pricing processes within the CRM to ensure competitive and profitable strategies, works with sales and finance to analyse pricing trends.
• Collaboration & Support – Serves as liaison between finance, CRM, and sales teams, facilitates communication and support, conducts regular meetings with stakeholders to discuss updates, challenges, and strategies.
• Performance Monitoring – Establishes KPIs for team performance and ensures they are met or exceeded, conducts performance evaluations and provides feedback to team members.

Key Stakeholders – Internal

• Finance Team
• Projects Team
• Legal Team
• Marketing and Sales Team
• CRM Team

Qualifications

• Graduate in any discipline (B.Com / BBA / B.Sc preferred)
• MBA (Operations / Finance / Marketing) preferred
• Strong working knowledge of MS Excel, PowerPoint, and MIS tools

Experience

• 5 to 8 years of experience in MIS / Sales Operations / Backend roles
• Experience in real‑estate / sales‑driven organisations preferred
• Strong exposure to data management, reporting, and dashboard preparation