Team Member - Sales Operations & MIS

Adani Realty; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

Adani Realty is seeking a Backend Team Executive to manage CRM operations, ensuring effective project management and collaboration across finance and sales. You will oversee the Backend CRM team and provide strategic direction while ensuring accuracy in offers and pricing in SAP.

The ideal candidate has 5-8 years of experience in sales operations, a strong knowledge of MS Excel, and preferably an MBA. This role promises a comprehensive engagement with real estate projects.

Qualifications

• 5 to 8 years of experience in MIS / Sales Operations / Backend roles.
• Experience in real-estate / sales-driven organisations preferred.
• Strong exposure to data management, reporting, and dashboard preparation.

Responsibilities

• Oversees daily operations of the Backend CRM team and resolves issues.
• Leads the creation and management of offers within the CRM system.
• Oversees project creation and management within SAP.
• Serves as liaison between finance, CRM, and sales teams.
• Establishes KPIs for team performance and conducts evaluations.

Skills

MS Excel

PowerPoint

MIS tools

Education

Graduate in any discipline (B.Com / BBA / B.Sc preferred)

MBA (Operations / Finance / Marketing) preferred

Job description

About Business

Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world‑class logistics and utility infrastructure portfolio that has a pan‑India presence. The group is headquartered in Ahmedabad, Gujarat. Over the years, Adani Group has positioned itself as the market leader in its logistics and energy businesses, focusing on large‑scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG‑rated businesses, it is the only Infrastructure Investment Grade issuer in India. Adani Realty, the real‑estate arm of the group, develops projects in promising destinations, integrating design aesthetics with cutting‑edge construction technology.

Job Purpose

The Backend Team Executive supervises the CRM operations team to ensure effective management of CRM systems related to offer creation, project management on SAP, pricing adjustments, and coordination with finance for cash flow information. This role provides strategic direction and support to team members while collaborating closely with the finance and sales departments.

Responsibilities

• Team Management & Development – Oversees daily operations of the Backend CRM team, provides guidance and support for resolving CRM issues, conducts training sessions on CRM processes, SAP usage, and financial procedures.
• CRM Management – Leads creation and management of offers within the CRM system, ensures accuracy and timely updates, collaborates with finance to manage cash flow information and approve bank entries.
• Project Management on SAP – Oversees project creation and management within SAP, monitors status and provides reports to senior management, manages pricing processes within the CRM to ensure competitive and profitable strategies, works with sales and finance to analyse pricing trends.
• Collaboration & Support – Serves as liaison between finance, CRM, and sales teams, facilitates communication and support, conducts regular meetings with stakeholders to discuss updates, challenges, and strategies.
• Performance Monitoring – Establishes KPIs for team performance and ensures they are met or exceeded, conducts performance evaluations and provides feedback to team members.

Key Stakeholders – Internal

• Finance Team
• Projects Team
• Legal Team
• Marketing and Sales Team
• CRM Team

Qualifications

• Graduate in any discipline (B.Com / BBA / B.Sc preferred)
• MBA (Operations / Finance / Marketing) preferred
• Strong working knowledge of MS Excel, PowerPoint, and MIS tools

Experience

• 5 to 8 years of experience in MIS / Sales Operations / Backend roles
• Experience in real‑estate / sales‑driven organisations preferred
• Strong exposure to data management, reporting, and dashboard preparation