Team Member - MIS-CREDIT CARD-Marketing HO

Kotak Mahindra Bank; Mumbai; On-site; INR 2,800,000 - 4,800,000; Full time

Job summary

Kotak Mahindra Bank seeks a Credit Card MIS Team Manager to lead data-driven insights for credit card products. You will manage data reporting, dashboards, and portfolio analysis to guide strategic decisions.

Responsibilities include developing robust MIS, automating reports, and presenting findings to senior stakeholders. The role requires 4–7 years of analytics experience, with 2–3 years in credit cards, and leading a small team.

Qualifications

• 4 to 7 years overall experience in data analytics and reporting.
• 2–3 years in credit card domain is preferred.
• Strong ability to interpret data and present insights to stakeholders.

Responsibilities

• Develop and maintain MIS for credit card products.
• Automate reports and dashboards using DEX, SAS, SQL, Power BI and Excel.
• Perform portfolio analysis and trend reporting for product performance.

Skills

Data visualization

Analytical thinking

Communication

Tools

DEX

SAS

SQL

Power BI

Excel

Job description

Job Description: Credit Card Product - MIS Team Manager

Department: Credit Card-Marketing HO

Experience Level: 4 to 7 years overall (2–3 years in credit card domain is preferred)

Grade : M4-M5

Key Responsibilities

• Data Management & Reporting:
  • Develop and maintain robust MIS (Management Information System) for credit card products.
  • Generate and automate regular reports and dashboards using DEX, SAS, SQL, Power BI, and Excel.
  • Perform detailed credit card portfolio analysis, transaction trends, and product performance to provide actionable insights.
  • Ensure timely delivery of accurate analysis reports to stakeholders and senior management.
• Business Insights & Analytics:
  • Conduct deep-dive analysis on credit card portfolios to identify growth opportunities and risks.
  • Monitor key performance indicators (KPIs) such as spend patterns, customer retention, delinquency rates etc.
  • Support product teams in pricing strategies, credit risk evaluations, and campaign performance.
• Data Integrity & Quality:
  • Ensure data accuracy and consistency across all reporting systems and databases.
  • Collaborate with IT and data engineering teams to resolve data discrepancies and system issues.
• Stakeholder Collaboration and Team management:
  • Work closely with product managers, risk teams, and marketing teams to support data-driven decision-making.
  • Present insights and findings in a clear, concise manner to technical and non-technical audiences.
  • Lead a team of 3-5 people.
• Process Improvement:
  • Identify and implement opportunities for process automation and efficiency improvements.
  • Stay updated on best practices and emerging tools in data analytics and reporting.

Qualifications & Skills

Technical Expertise

Proficiency in DEX, SAS, SQL, Power BI, and advanced Excel (including pivot tables, macros, and complex formulas) is a must.

Strong understanding of data visualization principles and dashboard creation.

Industry Knowledge

2–3 years of hands‑on experience in the credit card domain, with exposure to product performance and portfolio analysis.

Familiarity with credit card lifecycle processes, customer segmentation, and regulatory compliance.

Analytical & Problem‑Solving Skills

Exceptional ability to interpret complex data and present actionable insights.

High attention to detail and accuracy in data analysis.

Soft Skills

Excellent communication and presentation skills.

Ability to manage multiple tasks and meet tight deadlines in a fast‑paced environment.

Preferred Qualifications

• Experience with advanced analytics tools or programming languages (e.g., Python, R).
• Certification in data analytics tools like DEX, SAS, Power BI, or SQL is a plus.