US Personal Banking Cards MIS Reporting Lead

Citi; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

A leading banking institution in Bengaluru is seeking an experienced MIS Reporting Lead to develop and automate management reporting solutions. The ideal candidate will have over 10 years of experience in MIS reporting and a strong proficiency in SAS, Python, PySpark, and Tableau. Role includes designing dashboards, interpreting data for insights, and mentoring junior analysts. This is a full-time position in a dynamic environment.

Qualifications

• 10+ years of experience in MIS reporting, data analytics, or BI in Banking/Financial Services, with a strong focus on Credit Cards.
• Proficiency in SAS for data extraction, manipulation, and automation.
• Advanced skills in Python and PySpark, particularly in big data environments.

Responsibilities

• Lead the end-to-end development and delivery of MIS reports and dashboards.
• Partner with business stakeholders to deliver actionable insights.
• Design and build interactive dashboards in Tableau.

Skills

SAS

Python

PySpark

Tableau

Data Analytics

Business Intelligence

Education

Master’s degree in Computer Science, Statistics, Finance, or related field

Job description

Overview

US Personal Banking Cards MIS Reporting Lead with deep domain expertise in the Credit Card and Lending industry and strong technical proficiency in SAS, Python, PySpark, and Tableau. The ideal candidate will be responsible for leading the design, development, and automation of management reporting solutions, and supporting strategic initiatives through insightful data analytics.

Key Responsibilities

• Lead the end-to-end development and delivery of MIS reports and dashboards supporting US Personal Bank Credit card and Lending business across acquisition, early engagement, existing customer management, rewards, retention and attrition.
• Partner with business stakeholders to understand requirements and deliver actionable insights through automated reporting solutions.
• Interpret data to identify trends, patterns, and anomalies, and provide insights to stakeholders to support informed and strategic decision-making.
• Maintain and optimize existing SAS-based reporting processes while leading the migration to Python/PySpark on Big Data platforms.
• Design and build interactive dashboards in Tableau for senior leadership and regulatory reporting.
• Build and implement an automated reporting control framework to ensure accuracy across the entire reporting life cycle.
• Collaborate with Data Engineering and IT teams to leverage data lakes and enterprise data platforms.
• Mentor junior analysts and contribute to knowledge sharing across teams.
• Support ad-hoc analysis and audits with quick turnaround and attention to data integrity.

Qualifications

• Master’s degree in Computer Science, Statistics, Finance, or related field.
• 10+ years of experience in MIS reporting, data analytics, or BI in the Banking/Financial Services, with a strong focus on Credit Cards.
• Proficiency in SAS for data extraction, manipulation, and automation.
• Advanced skills in Python and PySpark, particularly in big data environments (e.g., Hadoop, Hive, Databricks).
• Expertise in Tableau for dashboard design, develop and data storytelling.
• Excellent communication and presentation skills.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.