Senior Product Manager-Credit Cards

Mployee.me; Mumbai; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

Mployee.me in Mumbai is seeking a Senior Manager - Portfolio Management for the Credit Card business. You will own portfolio P&L and unit economics, drive lifecycle levers, design affluent collections with Risk, and govern benefit costs and migrations.

Responsibilities include monthly MIS, budgeting, profitability analysis, partner cost tracking (e.g., Maharaja Points), rewards management, and risk/collections governance.

Qualifications

• MBA in Marketing or Finance or equivalent graduate degree.
• 7-10 years in portfolio management, risk, analytics.
• Hands-on MIS/reporting and P&L ownership.

Responsibilities

• P&L & Unit Economics: steward and govern.
• Build unit-level metrics and P&L in collaboration with Finance.
• Prepare monthly portfolio MIS (spends, activation, attrition).
• Ensure timely monthly budgeting and provisioning.
• Track partner-led product costs and profitability (e.g., Maharaja Points).
• Rewards economics and breakage modelling with ROI reviews.

Skills

Analytical skills

SQL

Excel

Dashboarding

Education

MBA Marketing/Finance

Graduate

Job description

Job Requirements

Role - Senior Manager - Portfolio Management

Function/Department - Credit Card

Location - Mumbai

Job Purpose:

Own portfolio P&L and unit economics; drive lifecycle levers; design affluent collections with Risk; govern benefit costs and migrations; and deliver disciplined MIS, forecasting and reviews.

• Portfolio P&L stewardship and unit-economics governance
• Lifecycle growth levers (activation, usage, spend deepening, attrition reduction)
• Risk partnership and affluent collections strategy
• Inorganic actions (migrations, transitions, sunsets)
• MIS, dashboards, forecasts and budgeting cadence

Primary Responsibilities

• P&L & Unit Economics
• Build unit-level metrics and P&L with Finance
• Prepare monthly portfolio MIS (spends, activation, attrition)
• Ensure timely monthly budgeting and provisioning
• Track partner-led product costs and profitability (e.g., Maharaja Points)
• Rewards economics and breakage modelling with periodic ROI reviews and benefit rationalization cycles (quarterly/annual).
• Formal EWS (early warning) and behaviour scorecards for affluent cohorts; playbooks for pre-emptive line controls and treatment paths.
• UPI-on-Credit adoption tracking, MCC/category controls, and merchant/category stimulus strategy.
• Formal dormancy and high-value retention programs.
• Growth & Lifecycle
• Develop acquisition plans and run acquisition campaigns
• Design and execute portfolio growth campaigns to increase activation and usage
• Analyse attrition, upgrades, lifecycle and execute actions
• Plan and execute merchant/platform-led offers
• Disputes & chargeback analytics with TAT governance; systematic fee/interest reversal rules for billing errors; root-cause loops to other relevant teams
• Analytics & Reporting
• Build and maintain dashboards
• Run forecasts and impact analysis for portfolio changes
• Develop new reports and dashboards to enhance visibility
• Risk & Collections
• Design and manage affluent-specific collections process
• Partner with Risk to monitor credit performance
• Inorganic & Transitions
• Design and execute migration plans (e.g., Vistara)

Secondary Responsibilities

• P&L fluency & unit-economics
• Experimentation & measurement
• Analytical skills (SQL/Excel), dashboarding
• Cross-functional orchestration
• Risk/collections literacy (roll, flow, cure strategies) for premium books.
• Understanding of chargeback regimes (Visa/Mastercard) and issuer dispute ops.
• Regulatory knowhow: RBI card conduct (consent for CLI/closures/billing).
• Executive communication: crisp BRDs/PRDs, monthly business reviews, and escalation notes.

Managerial & Leadership Responsibilities

• Positive, collaborative attitude, Prolific communicator
• Ability to evaluate potential business opportunities, structure the team’s thinking, and reach insightful answers
• Experience in managing multiple cross-functional opportunities and projects in parallel
• Ambitious team player with the ability to manage the internal & external partners requirements and tasks in time sensitive situations

Qualifications

MBA Marketing / Finance / Graduate

Industries

Banking, Fintech

Experience

• 7-10 years in portfolio mgmt/risk/analytics
• Hands-on MIS/reporting & P&L ownership
• Ability to translate insights into targeted actions