Team Member

Seoul Dak; Bengaluru; On-site; INR 201,000 - 268,000; Full time

Job summary

Seoul Dak in Bengaluru is seeking a friendly customer service associate to greet guests, take orders, and ensure accurate service. You will maintain cleanliness, handle cash transactions, and participate in promotions while delivering courteous, responsive support to every guest.

Ideal candidates will be flexible, eager to learn, and capable of training new teammates on proper procedures and policies, with attention to hygiene and safety standards.

Responsibilities

• Greet customers warmly and take orders accurately.
• Be flexible, multi-tasking, and passionate to grow.
• Prepare food items according to company standards.
• Operate cash registers and handle money transactions with accuracy.
• Maintain a clean work area, including counters, tables, floors, and kitchen equipment.
• Assist in stocking supplies and ingredients as needed.
• Follow all safety and sanitation guidelines when handling food and beverage products (CAYG).
• Demonstrate knowledge of hygiene and food safety rules.
• Ensure customer satisfaction by providing friendly, courteous service.
• Respond promptly to customer inquiries and complaints.
• Treat customer concerns and feedback as opportunities to improve.
• Upsell additional menu items when appropriate.
• Be willing to learn new skills and train new team members on proper procedures and policies.
• Participate in promotional activities and special events.
• Knowledge of aggregator app ratings and parameters will be an added advantage.

Job description

• Greet customers warmly and take orders accurately.
• Be flexible, multi-tasking, and passionate to grow.
• Prepare food items according to company standards.
• Operate cash registers and handle money transactions with accuracy.
• Maintain a clean work area, including counters, tables, floors, and kitchen equipment.
• Assist in stocking supplies and ingredients as needed.
• Follow all safety and sanitation guidelines when handling food and beverage products (CAYG).
• Demonstrate knowledge of hygiene and food safety rules.
• Ensure customer satisfaction by providing friendly, courteous service.
• Respond promptly to customer inquiries and complaints.
• Treat customer concerns and feedback as opportunities to improve.
• Upsell additional menu items when appropriate.
• Be willing to learn new skills and train new team members on proper procedures and policies.
• Participate in promotional activities and special events.
• Knowledge of aggregator app ratings and parameters will be an added advantage.