Team Leader - Retail Liabilties - Kolkata

IndBank Global Support Services Limited; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

IndBank Global Support Services Limited seeks a proactive FOS Sales Lead to coordinate with the bank and support local-level Feet on Street (FOS) employees within the Retail Liabilities domain.

The role focuses on monitoring FOS performance, allocating budgets, and driving monthly revenue targets while expanding the customer base and ensuring adherence to KRAs.

Responsibilities

• Provide essential infrastructure in coordination with the bank to support local-level Feet on Street (FOS) employees.
• Monitor the overall performance of the FOS structure associated with the retail liability vertical and manage performance effectively.
• Liaison with Head of Liabilities Business, Team Leaders, and Bank’s Retail Liabilities officials to ensure smooth coordination of FOS activities.
• Ensure the optimal allocation of budgeted resources at all times.
• Maintain productivity targets as allocated by the business unit and coordinate with HR to identify and address non-performing FOS executives.
• Develop and oversee the training and development of FOS staff.
• Activate sales channels to maximize reach and impact.
• Establish lead management targets and standards to optimize sales conversion.
• Manage performance metrics for the FOS team and ensure compliance with set standards.
• Achieve monthly revenue targets as defined in the Key Result Areas (KRA), while adhering to cost budgets.
• Execute a strategic plan to achieve sales targets and expand the customer base on Retail Liabilities business.

Job description

Greetings !!

• Provide essential infrastructure in coordination with the bank to support local-level Feet on Street (FOS) employees.
• Monitor the overall performance of the FOS structure associated with the retail liability vertical and manage performance effectively.
• Liaison with Head of Liabilities Business, Team Leaders, and Bank’s Retail Liabilities officials to ensure smooth coordination of FOS activities.
• Ensure the optimal allocation of budgeted resources at all times.
• Maintain productivity targets as allocated by the business unit and coordinate with HR to identify and address non-performing FOS executives.
• Develop and oversee the training and development of FOS staff.
• Activate sales channels to maximize reach and impact.
• Establish lead management targets and standards to optimize sales conversion.
• Manage performance metrics for the FOS team and ensure compliance with set standards.
• Achieve monthly revenue targets as defined in the Key Result Areas (KRA), while adhering to cost budgets.
• Execute a strategic plan to achieve sales targets and expand the customer base on Retail Liabilities business.