Team Leader Reservations

Hyatt Regency; Ludhiana; On-site; INR 450,000 - 650,000; Full time

Job summary

Hyatt Regency Ludhiana is seeking a Team Leader - Reservations to assist the Reservation Manager in running the Reservations Department and to work closely with Marketing and Sales to maximise room yield.

You will deliver exceptional customer service in line with Hyatt’s Brand Standards and oversee day-to-day reservations operations, ensuring smooth inventory control and effective collaboration across departments.

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Team Leader in either Reservation or Front Office, or as Team Leader in larger operation.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Assist the Reservation Manager in managing the Reservations Department.
• Work closely with Marketing and Sales and other Rooms Departments to maximise Room Yield through Inventory Control.
• Deliver exceptional customer service in line with Hyatt’s Brand Standards.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

University degree or diploma in Hospitality or Tourism management

Job description

Organization- Hyatt Regency Ludhiana

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximise Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Team Leader in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.