Team Leader

YES BANK

Hyderabad

On-site

INR 600,000 - 1,200,000

Full time

14 days+

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Job summary

YES BANK in PAN India is seeking a Relationship Manager for Commercial Banking to drive acquisition of new-to-bank clients and deepen relationships with a broad suite of banking products. You will focus on assets, liabilities and fee income growth while ensuring superior service and adherence to risk and compliance standards.

You will coordinate with product, credit and operations teams to tailor solutions, manage client engagements and uphold governance and VOC goals in a high-performing team

Qualifications

Essential: Bachelor's degree in any field.
Preferred: Master's degree.
0-6 years of relevant experience with 0-3 years in Relationship Manager roles in BFSI.
Experience in acquiring and managing corporate clients is desirable.

Responsibilities

Acquire and cultivate new client relationships and understand financial needs.
Drive revenue targets across assets, liabilities and fee income.
Cross-sell banking products and provide end-to-end client solutions.
Coordinate with product, credit and operations teams to ensure seamless service.
Adhere to risk, compliance and regulatory requirements while maintaining VOC scores.

Skills

Client relationship management

Communication skills

Presentation skills

Banking knowledge

Education

Bachelor's degree

Master's degree

Tools

CRM systems

Trade finance software

Job description

SECTION I: ROLE INTRODUCTION

Outlines the basic information of the role.

SECTION I: ROLE INTRODUCTION

Outlines the basic information of the role.

Job Title

Relationship Manager

Reporting To

Cluster Business Leader

Job Code ID

COB5G66GG

Business Unit

Commercial Banking

Grade/ Level

Sub Business Unit

Medium Enterprises

Management Band

Junior Management

Location

PAN India

SECTION II: JOB ROLE SCOPE

Outlines the count of employees reporting and financial metrics of the role.

Number of Direct Reports

Financial Metrics (Budget, Revenue, etc.)

Gross Disbursement
Incremental AMB Book Growth (Asset AMB Book) Trailing 3 Months AQB calculations (Indicative only)
Incremental Non-Fund EOP
Total Income Forex income & Trade Fee & Processing Fee
Incremental CA BS AMB Growth Liabilities
Incremental TD BS AMB Growth Liabilities

Total Team Size

SECTION III: PURPOSE OF THE ROLE

A two-to-three-line statement outlining the objective or the reason for which the job exists.

Drive acquisition of new-to-bank clients and deepen existing relationships be delivering a comprehensive suite of banking products and solutions
Achieve agreed objectives across assets, liabilities, and fee income, with a focus on sustainable growth, cross-sell and increased wallet share
Meet clients’ requirements through seamless coordination with internal teams, ensuring superior service delivery, adherence to risk and compliance standards, and continuous improvement in VOC scores.

SECTION IV: KEY RESPONSIBILITIES & KPIS OF THE ROLE

These responsibilities are representative, and the role holder is also responsible for any other job assigned by the superior authorities from time to time. This section in not intended to be an exhaustive listing of all activities done by the role holder. It should capture only the key responsibilities of the role.

Metrics that are used to evaluate the success / performance of the role; specific targets do not need to be included as those would change from Y-o-Y.

Responsibilities

KPIs

Strategy & Planning

Formulate and execute client acquisition and portfolio growth strategies in alignment with the Bank’s overall business objectives.
Define performance goals at the beginning of the year in consultation with reporting managers and continuously track progress.
Translate market insights and client intelligence into actionable business plans.
Contribute to product and process enhancements by providing structured feedback from client and market interactions
Governance on Internal Audit
Retail Cross Sell
Retail Cross Sell
PF
FX
Liability NTB
Non-Fund (AYB)
CASA Growth (AYB)
Overdue Renewal
Trade Target
Fresh Slippages
Advances Growth (EOP)
Governance on Exceptions
PSL (NCF/WS/SMF) focused growth - Organic
Total NII (Asset + Liab)
Productivity
Asset NTB
Term Deposit Growth (AYB)
Product Penetration
Return Upliftment
Journey TAT
Liability Focus

Core Responsibilities

Revenue Generation

Deliver financial targets relating to earnings, asset growth, liability mobilization, and fee income across multiple product groups.
Optimize profitability by balancing pricing, portfolio mix, and capital utilization.
Identify cross-selling opportunities to maximize wallet share and deepen client engagement

Relationship Management

Acquire and cultivate new client relationships by understanding their financial and strategic requirements
Act as the trusted advisor and single points of contact for clients, ensuring long-term partnership and retention
Drive superior customer experience through proactive engagement and high-quality service delivery

Communication/PR of Bank’s products

Undertake brand communication initiatives to reinforce the Bank’s positioning in the market.
Effectively articulate product value propositions through structured presentation, workshops, and client meetings
Differentiate the Bank’s offerings from competition through solution-driven engagement.

Market Research

Demonstrate deep understanding of clients’ industries, market conditions, and competitive landscape through primary and secondary research.
Anticipate client needs by analyzing sectoral trends, regulatory changes, and economic conditions
Provide actionable insights to product, credit and strategy teams for portfolio development

Credit Appraisal

Conduct rigorous analysis of client financials including income statements, balance sheets, cash flows, ratios and projections
Evaluate management quality, industry risk, and economic factors to structure sound credit proposals.
Ensure timely renewals, reviews and continuous monitoring of portfolio exposures

Documentation and Compliance

Maintain the highest standards of documentation, ensuring accuracy, completeness, and legal soundness
Ensure strict adherence to regulatory requirements (KYC, AML, FEMA, RBI guidelines)
Coordinate with risk, operations, and product teams to ensure seamless compliance across the transaction lifecycle.
Build expertise in both traditional and digital banking solutions, including CMS and API base offerings.

Self-Management Responsibilities

Define annual performance objectives with reporting managers and ensure consistent progress tracking
Take ownership of personal learning by identifying developments needs and bridging gaps through training, mentoring, and industry exposure
Demonstrate mastery of role-specific competencies and actively develop new capabilities
Stay abreast of industry developments, regulatory changes, and emerging best practices through continuous education and professional networking

Risk and Internal Control

Rigorously apply the Bank’s risk policies and frameworks to mitigate credit, operational, reputational, and compliance risks
Monitor early warning signals in the portfolio and initiate timely correction action
Ensure audit readiness through disciplined information management, documentation, and adherence to internal control systems
Promote a culture of compliance and risk awareness across all client and internal interactions

SECTION V: OPERATING NETWORK

Key interactions which are essential to execute the role. This will include both internal (excluding sub-ordinates) and external stakeholders.

Internal

Risk team: For assessment of working capital limits to clients.

OSD/CSD: For limit set up and trade transactions

External

Trade & Business Associations: For tie ups and generating leads for acquisition of Trade clients.

Interact with credit bureaus and relevant stakeholders

SECTION VI: ROLE PROFILE REQUIREMENTS

Minimum Qualification Which Are Essential To Execute The Role.

Education