Team Leader

ESP Engineered; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Impactful mission

Competitive remuneration

Job summary

ESP Engineered seeks a Sales Manager in Bengaluru, Karnataka to lead and mentor a team of Inside Sales Associates. You will oversee the sales process, ensuring effective engagement and follow-up with leads, while working closely with the Field Sales Team to achieve targets. Your role includes monitoring performance metrics, managing CRM systems, and aligning with marketing strategies. We're building India’s first asset-light university in the EdTech sector, offering competitive packages and a mission to change lives through quality education.

Qualifications

• Proven experience in a sales leadership role, ideally in the Banking Industry, BPO, or Ed-tech sector.
• Excellent communication and interpersonal skills for effective team management.
• Strong organizational skills and ability to manage time effectively.

Responsibilities

• Lead, mentor, and motivate a team of Inside Sales Associates.
• Oversee outbound calls to potential customers from generated leads.
• Monitor team performance ensuring sales targets are achieved.

Skills

Sales leadership experience

Communication skills

Organizational skills

Time management

Results-driven mindset

Job description

Key Responsibilities

• Team Management: Lead, mentor, and motivate a team of Inside Sales Associates to achieve individual and team sales targets.
• Lead Engagement: Oversee the initiation of outbound calls to potential customers from company-generated leads.
• Follow‑Up: Ensure leads are nurtured through regular follow‑ups and maintain communication through phone calls, emails, etc.
• Qualification: Guide the team in qualifying leads based on established criteria and gathering essential information to understand customer needs and buying intent.
• Closing the Deal: Facilitate the closing process, including negotiations and overcoming objections, working closely with the Field Sales Team.
• Product/Service Knowledge: Ensure the team has an in‑depth knowledge of our products/services to effectively communicate their value propositions to prospects.
• Appointment Setting: Oversee the scheduling of meetings and appointments for the Field Sales Team based on qualified leads.
• CRM Management: Ensure accurate records of interactions with leads are maintained in the Customer Relationship Management (CRM) system.
• Collaboration: Coordinate with the Marketing and Sales teams to ensure alignment in lead generation efforts and strategies.
• Performance Metrics: Monitor and report on individual and team performance, ensuring sales targets and Key Performance Indicators (KPIs) are met.
• Training and Development: Identify training needs and conduct regular training sessions to enhance the team’s skills and performance.

Qualifications

• Proven experience in a sales leadership role, preferably within the Banking Industry, BPO, or Ed‑tech sector.
• Excellent communication, interpersonal, and team management skills.
• Strong organisational and time‑management abilities.
• A results‑driven mindset with a track record of meeting or exceeding sales targets.
• Ability to adapt to a dynamic and fast‑paced work environment.
• Stay abreast of industry trends, monitor competitor activities, and analyse market developments to identify opportunities and challenges.

About the Opportunity

We are building India’s first ‘asset light university’ – a full stack employability‑led EdTech platform that will acquire, train, certify, and place aspirants in industries confronting a shortage of skilled workforce. The industries we cater to include Healthcare, Construction and Infrastructure, Manufacturing, Hospitality, and F&B (Culinary).

About Us

We (Emversity) are a full‑stack, employability‑led EdTech platform. Our mission is to acquire, train, certify, and place students into specific job tracks, focusing initially on Allied Health Professionals (AHP) and Nursing. Our courses are co‑created with industry experts to ensure they meet current market needs. We offer both short‑term certifications and UGC‑recognised bachelor’s degrees. We have secured a seed round of $11 million with Matrix Partners and Lightspeed. Our Founder & CEO, Vivek Sinha, has a strong background in the education and upskilling space, having been the COO of Unacademy.

Why Join Us

• Impactful Mission: Change lives through quality education leading to dignified jobs, uplifting the quality of life for generations.
• Winning Team: Be part of a passionate team striving for the #1 spot.
• Obsession on Quality: We are committed to creating a 10x better offering and ensuring 10x better outcomes.
• Competitive Packages: We hire top talent and offer competitive remuneration.