Team Lead-Voice

HCL Technologies Limited; Dadri; On-site; INR 300,000 - 540,000; Full time

Job summary

HCL Technologies Limited is seeking candidates for a language evaluation role focused on customer service excellence. The position emphasizes grammar control, fluency, coherence, interactive communication, pronunciation, and lexical resource.

Operational evaluation highlights include understanding the customer service industry, logical thinking, work ethics, and teamwork, with ability to handle pressure. The role centers on evaluating language proficiency and communication skills for

Qualifications

• Knowledge about the customer service industry and skills required.
• Logical thinking.
• Work ethics.
• Displays good thought process and planned approach towards work.
• Strong team player.
• Able to handle pressure and stress in times of need.

Responsibilities

• Ability to display good control on grammar.
• Fluency and Coherence.
• Interactive communication
• Pronunciation and accent
• Lexical Resource

Skills

Grammar control

Fluency

Coherence

Interactive communication

Pronunciation

Job description

• Ability to display good control on grammar.
• Fluency and Coherence.
• Interactive communication
• Pronunciation and accent
• Lexical Resource

Operational Evaluation –

• Knowledge about the customer service industry and skills required
• Logical thinking
• Work Ethics
• Displays good thought process and planned approach towards work
• Strong team player
• Should be able to handle pressure and stress in times of need

Key Responsibilities

Language-

• Ability to display good control on grammar.
• Fluency and Coherence.
• Interactive communication
• Pronunciation and accent
• Lexical Resource

Operational Evaluation –

• Knowledge about the customer service industry and skills required
• Logical thinking
• Work Ethics
• Displays good thought process and planned approach towards work
• Strong team player
• Should be able to handle pressure and stress in times of need

Skill Requirements

Language-

• Ability to display good control on grammar.
• Fluency and Coherence.
• Interactive communication
• Pronunciation and accent
• Lexical Resource

Operational Evaluation –

• Knowledge about the customer service industry and skills required
• Logical thinking
• Work Ethics
• Displays good thought process and planned approach towards work
• Strong team player
• Should be able to handle pressure and stress in times of need

Other Requirements

Language-

• Ability to display good control on grammar.
• Fluency and Coherence.
• Interactive communication
• Pronunciation and accent
• Lexical Resource

Operational Evaluation –

• Knowledge about the customer service industry and skills required
• Logical thinking
• Work Ethics
• Displays good thought process and planned approach towards work
• Strong team player
• Should be able to handle pressure and stress in times of need

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.