Team Lead - P2P&O2C

Nexdigm; Pune District; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Nexdigm in Pune invites a seasoned Team Lead for Cash Applications and Procure-to-Pay (P2P) to oversee a global client’s finance operations. You will manage day-to-day processing, ensure accurate reconciliations, and lead process improvements across AR/O2C and AP/P2P functions.

The role requires 8+ years of experience in cash applications and P2P, plus strong English communication. You will work in a hybrid setup, coordinating with onshore and offshore stakeholders to drive performance and

Qualifications

• Experience in Cash Applications, AR/O2C and P2P/AP operations with hands-on processing.
• Strong English communication; experience handling international stakeholders and teams.
• Ability to manage SLA/KPI, month-end support and process improvements.

Responsibilities

• Lead daily operations for Cash Applications and P2P for a global client.
• Manage team, workload, priorities, and capacity planning.
• Ensure timely delivery, issue resolution, and adherence to controls and SOPs.
• Oversee month-end activities, reconciliations and reporting.
• Coach team members and drive continuous improvement across processes.

Skills

Cash Applications

Accounts Receivable

P2P

Accounts Payable

SAP

Oracle

English

Education

Commerce Graduate

Tools

SAP

Oracle

Job description

Job Title: Team Lead – Cash Applications & P2P

Location: Pune

Experience: 8+ years

Educational Qualification: Commerce Graduate

Work Mode: Hybrid

About the department:

Our CFO support service team provides a range of finance and accounting services, including ERP implementation, legacy accounting, audit assistance, global outsourcing, GAAP advisory, finance transformation, and health checks / clean-up of books of accounts. By partnering closely with our clients, we take a practical, hands‑on approach to strengthen financial operations, improve controls and support long‑term compliance and stability. Within the finance transformation business, we work with forward‑looking organizations to optimize financial operations, enhance decision‑making and align finance with business objectives. Our services span organization structure, technology enablement and process improvement.

What’s in it for you?

An opportunity to lead a combined finance operations team while working closely with clients and international stakeholders. You will gain exposure to global finance processes across Cash Applications and P2P, ERP systems, team management and opportunities to improve and streamline existing processes.

Role Description

Lead the day‑to‑day delivery of Cash Applications and Procure‑to‑Pay activities for a global client, ensuring service quality, timely delivery and effective issue resolution. The role will be responsible for team management, SLA and KPI performance, stakeholder management, month‑end support and continuous improvement across both processes.

Key Result Areas:

• Operational Leadership & Service Delivery: Lead day‑to‑day operations across Cash Applications and P2P, including workload allocation, prioritisation, capacity planning and team coverage. Monitor agreed productivity, quality and SLA / KPI measures across both processes and proactively address operational risks, bottlenecks and service issues.
• Cash Applications & P2P Oversight: Provide operational oversight of customer receipt application, unidentified and unapplied cash, reconciliations and foreign‑currency items, as well as PO / non‑PO invoices, matching and vendor reconciliations. Review complex or aged exceptions and act as the first level of escalation for accounting, transaction and process‑related issues.
• Stakeholder Management & Query Resolution: Work closely with clients, onshore stakeholders, collections, credit control, procurement, business users, vendors and finance teams to resolve queries and operational issues. Provide timely and professional communication on open items, escalations, risks and action plans, maintaining appropriate documentation.
• Controls, Reporting & Month‑End Support: Oversee month‑end activities across Cash Applications and P2P, including ageing reviews, reconciliations, reporting and audit support. Ensure adherence to defined controls, SOPs and accounting processes, with appropriate review of key outputs and exceptions.
• People Management & Development: Coach and support team members, identify training needs and promote cross‑training across Cash Applications and P2P to build a flexible and capable team. Conduct regular quality and performance reviews and support effective feedback, knowledge sharing and performance improvement.
• Process Improvement & Continuous Improvement: Identify recurring issues, lead root‑cause analysis and implement corrective actions across both processes. Drive process standardisation, automation and other continuous improvement initiatives and support transitions or ramp‑up of new activities.

Required Competencies, Skills, and Experience

Skills / Experience:

Strong experience in Cash Applications / Accounts Receivable / O2C and P2P / Accounts Payable operations, with hands‑on understanding of receipt allocation, unapplied / unidentified cash, reconciliations, PO / non‑PO invoices, two‑way / three‑way matching, GRN and vendor reconciliation. Strong English communication skills, with experience managing international stakeholders, team members and operational escalations.

Leadership, stakeholder management, accounting and process knowledge, analytical and problem solving ability, ownership and follow‑through, SLA and deadline orientation, escalation management, coaching and team development, continuous improvement mindset.

Preferred Experience

• Experience managing high‑volume transaction‑processing environments across Cash Applications and P2P.
• Hands‑on experience with SAP, Oracle or similar ERP / finance systems and relevant banking or procurement platforms.
• Experience with KPI / SLA reporting, month‑end activities, root‑cause analysis, process improvement and team coaching.

Hiring Process:

Your interaction with us will include, but not be limited to,