Team Lead , Easyship- Control Tower- EU5

Amazon; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

Amazon in Bengaluru is seeking a Process Associate to mentor and guide team members while ensuring orders are processed accurately and on time.

The role requires a Bachelor's degree, 1–3 years in a customer-facing environment, and proficiency with Microsoft Office and Excel; fluency in English is essential.

Qualifications

• 1+ years of experience in a customer-facing environment, warehousing, logistics or manufacturing
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel

Responsibilities

• Mentor and guide associates to meet customer expectations by following standard work practices, ensuring safety and quality.
• Support process execution in a fast-paced environment to meet on-time delivery goals.
• Collaborate with team to drive operational efficiency and accuracy.

Job description

Description
At Amazon, we strive to be Earth’s most customer centered company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Description
At Amazon, we strive to be Earth’s most customer centered company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun
Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.

Key job responsibilities

• Job Description
• A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. Good people management skills.

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelor's degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• Experience with Excel

Preferred Qualifications

• Experience in customer-facing environment, warehousing, logistics or manufacturing

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Job ID: A10568624