Team Lead / Associate Team Lead

Upriver Ecommerce; Gurugram District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Upriver Ecommerce is seeking a Team Lead / Associate Team Lead to manage a client portfolio across e-commerce marketplaces and quick commerce.

Hands-on experience with Amazon, Flipkart and other marketplaces is mandatory; you will own revenue growth, profitability, and account health, leading a small team in a dynamic agency-like setup.

Qualifications

• Direct, hands-on marketplace experience on Amazon, Flipkart, Myntra required.
• Experience with international marketplaces is a plus.
• Ability to own revenue growth, profitability and account health end-to-end.

Responsibilities

• Own a portfolio of client accounts across marketplaces and quick commerce platforms.
• Develop and execute growth strategies for visibility, conversion and health.
• Manage performance marketing, campaigns, budgets, and ACoS/TACOS.
• Lead a team of executives, hire, train and drive execution.
• Collaborate with internal teams and client stakeholders on strategy and reviews.
• Coordinate with marketplace category managers to resolve issues.

Skills

Marketplace management

Performance marketing

Team leadership

Client relationship

Strategic planning

Tools

Seller Central

Vendor Central

Excel

Job description

Position: Team Leader

Experience: 5 6 years in e-commerce marketplace management, with direct hands‑on experience on Amazon, Flipkart, Myntra and other marketplaces. Experience with international marketplaces will be an added advantage.

Location: Gurgaon

Job Summary

Upriver Ecommerce is looking for a Team Lead / Associate Team Lead to own a portfolio of client accounts end-to-end across e-commerce marketplaces and quick commerce platforms. Hands‑on experience on Amazon, Flipkart and other marketplaces is mandatory. This is a PL‑owning role: the candidate is accountable for each client’s revenue growth, profitability, account health, and advertising efficiency not just operations or reporting.

The role combines three disciplines in a single senior owner: marketplace account management (catalog, pricing, promotions, operations), performance marketing (ad strategy, ACoS/TACOS, scale with efficiency), and client leadership (reviews, strategy, senior stakeholder management). The ideal candidate has 5 6 years of hands‑on marketplace experience, preferably from an agency background managing multiple brands simultaneously, with a demonstrated record of scaling revenues while holding or improving advertising efficiency.

Preferred Background: Prior experience in an e-commerce agency, marketplace management agency, or similar client-servicing role

Reports to: Team Lead / AVP / VP

Team size: 6-8 people, with 2-3 direct reportees

Responsibilities

• Handhold the client strategically and operationally, driving growth and profitability.
• Take complete PL ownership of a portfolio of client accounts across marketplaces (Amazon, Flipkart, Myntra, Nykaa, Ajio) and quick commerce (Blinkit, Swiggy Instamart, Zepto) accountable for revenue, profitability, and growth targets.
• Understand each client’s brand, category, competition, pricing, and business objectives from a holistic perspective, and translate that into a channel strategy with defined targets.
• Develop and execute marketplace growth strategies covering visibility, conversion, and account health.
• Own performance marketing end-to-end: build advertising strategies across Amazon, Flipkart, and quick‑commerce retail media; manage campaigns, keywords, bids, and budgets; scale revenues while maintaining or improving ACoS/TACOS.
• Manage end-to-end marketplace operations: onboarding, cataloging, listing optimization, pricing, promotions, and inventory tracking.
• Work directly with marketplace category managers and platform teams to resolve operational, listing, catalog, pricing, and account-level issues.
• Track daily, weekly, and monthly performance across the portfolio; identify growth opportunities and remove bottlenecks with corrective action plans.
• Prepare and present performance reviews, projections, and action plans to clients; ensure complete, accurate weekly reporting with updates, recommendations, and insights; lead review meetings and strategic discussions with senior client stakeholders.
• Coordinate with internal teams (content, design, catalog, operations, finance) to ensure smooth, on‑time execution.
• Manage, hire, train, and guide a team of executives; run appraisals and keep the team motivated and process‑compliant.
• Support business development and new client acquisition, including cross‑sell and upsell to existing clients, wherever required.

Qualifications

• End-to-end ownership of client accounts, with accountability for revenue and profitability targets.
• Direct, hands‑on marketplace experience is mandatory deep working knowledge of Seller Central and/or Vendor Central, including catalog, advertising, and account health. Experience with Amazon, Flipkart, Myntra, Nykaa, Ajio, or similar platforms is expected. Exposure to international marketplaces and quick commerce (Blinkit, Swiggy Instamart, Zepto) is a plus.
• Demonstrated record of scaling marketplace revenues while holding or lowering ACoS.
• Strong analytical skills with good command of Microsoft Excel and performance reporting.
• Excellent verbal and written communication skills, with the maturity to engage senior client stakeholders.
• Ability to manage multiple client accounts and competing priorities simultaneously.
• Proven team management skills hiring, training, and driving execution through a small team.
• Proactive, ownership-driven, and solution‑oriented approach; aggressive, action‑oriented mindset with hunger for learning and growth.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.