Team Lead – AMZL

Earn Modes; Pune District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Amazon is seeking a Team Lead for its Pune Delivery center. You will oversee shift operations, support the DC manager in performance management, and drive the operational plan to ensure timely delivery.

The role requires 1+ years in logistics or a related field, a Bachelor’s degree, fluency in English, and strong Excel/Office skills. Join a fast-paced, customer-centric environment with ownership and rapid decisions.

Qualifications

• 1+ years in customer-facing environment, warehousing, logistics or manufacturing.
• Bachelor's degree required.
• Fluent in English (speaking, reading, writing).
• Proficient with Microsoft Office applications.

Responsibilities

• Understand transport operations issues and propose improvements.
• Map requirements, study workflows, design solutions, write specs.
• Develop and report performance metrics, forecasts, and analyses.
• Deep dive into industry practices to solve business problems.
• Design and rollout programs on performance and delivery improvements.

Skills

Execution skills

Resourcefulness

Ambiguity management

Customer-obsessed mindset

Education

Bachelor's degree

Tools

Excel

Job description

Description
At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We’re seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Title:Team Lead
Location: Pune

Essential Functions

• Working with the Center manager to ensure smooth function of the Amazon transportation operations in Pune
• Executing the delivery process from delivery station to customer address
• Ensure enough bandwidth in delivery team to ensure peak time delivery management
• Continuously improve the delivery process and attain a sustained level of delivery performance improvement

Essential Skills

• Strong execution skills, Action oriented, go getter
• Resourceful to identify the way to get things done using limited resources.
• Ability to navigate ambiguity and drive clarity for the team in evolving situations.
• Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making

Key job responsibilities

• Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
• Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
• Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.
• Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.
• Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.,

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelor’s degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Experience with Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.