Team Lead

Amazon; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Amazon in New Delhi is seeking a Team Lead for our Delivery center to manage shift operations and support the DC manager in performance and planning.

The role focuses on delivering from delivery station to customer address, ensuring bandwidth for peak times, and driving continuous improvements in delivery performance while working in a fast-paced, customer-obsessed environment.

Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience.
• Bachelor's degree.
• Speak, write, and read fluently in English.
• Experience with Microsoft Office products and applications.

Responsibilities

• Work with the Center manager to ensure smooth functioning of the operations.
• Executing the delivery process from delivery station to customer address.
• Ensure enough bandwidth in delivery team to ensure peak time delivery management.
• Continuously improve the delivery process and attain a sustained level of delivery performance improvement.

Skills

Strong execution

Action oriented

Go getter

Ambiguity navigation

Customer obsession

Analytical thinking

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Job Description:

At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Title: Team Lead

Location: New Delhi

Essential Functions

• Working with the Center manager to ensure smooth functioning of the operations
• Executing the delivery process from delivery station to customer address
• Ensure enough bandwidth in delivery team to ensure peak time delivery management
• Continuously improve the delivery process and attain a sustained level of delivery performance improvement

Essential Skills

• Strong execution skills, Action oriented, go getter
• Resourceful to identify the way to get things done using limited resources
• Ability to navigate ambiguity and drive clarity for the team in evolving situations.
• Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making
• Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

A day in the life

Interact with multiple stakeholders and get things done. Regular show of ownership and bias for action.

Basic Qualifications

• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelors degree
• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications

Preferred Qualifications

• Experience with Excel

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