Team Lead

Computershare; Bengaluru; Hybrid; INR 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Health and wellbeing

Flexible working

Paid parental leave

Income protection

Retirement savings support

Job summary

Computershare is seeking a Team Lead to oversee day-to-day delivery of high-quality service, collaborate with onshore teams, and ensure SLA compliance. The role focuses on Corporate Trust operations, with responsibilities spanning mentorship, performance tracking, and regulatory compliance.

The ideal candidate will have 7–10 years of experience, strong English communication, and relevant registry/transfer agency knowledge to service clients effectively.

Qualifications

• Bachelor’s degree with 7–10 years of overall experience.
• Fluency in spoken and written English is required.
• Knowledge on registry business, Transfer agency, shareowner services, Transactions processing related to Transfer Sell, Transfer Non-Routine, Address Update and Holder update.
• Past experience in the US Corporate Trust or US Financial Services industry/FHLB process or similar experience.

Responsibilities

• Strong knowledge of RMBS Bond reconciliation/Collateral processing is a must.
• Knowledge of Corporate Trust Services
• Securitization
• Ensuring SLAs are met on daily basis.
• Coach and develop the skills and abilities of assigned associates.
• Manage and calibrate workload of assigned associates.
• Prepare daily, weekly, monthly, and annual metric reporting.
• Attend meetings and training sessions for a range of administrative, operational, and regulatory compliance topics.
• Handle projects as assigned by manager.
• Complete disciplinary actions to address performance and/or attendance issues.

Skills

RMBS reconciliation

Collateral processing

Corporate Trust Services

Securitization

SLA management

Coaching

Workload management

Metric reporting

Meetings & training

Project management

Education

Bachelor’s Degree

Job description

Job Description

Location: Bangalore, India (Hybrid)

This is a hybrid position primarily based in Hyderabad, India. We’re committed to your flexibility and wellbeing, and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

We give you a world of potential.

Support is awesome in the way trust makes it work! When you join this dynamic team as a Team Lead, you will enjoy a career, teamwork, flexibility, and leadership you can trust to help accelerate your personal and professional goals. Come be a part of a world of potential at Computershare Business Support Services.

Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers as well as governments and institutions. We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service weare lookingfor people to join us and be a part of our exciting future as one of the top corporate trust firms globally.

A key part of this role will be collaborating with our onshore teams to service our Corporate Trust business lines and help us to deliver the professional services our clients trust and depend on.

If you’re a match to those skills and have the passionate drive to be part of something truly amazing, while working on a diverse team and have the willingness to learn multiple tasks, then this is the perfect opportunity for you!

A role you will love.

The Team Lead is responsible for the day-to-day delivery of high-quality service that meets service level expectations. The team lead works closely with their peers to ensure that daily, weekly, and monthly goals are met. This role is also expected to supervise assigned staff and perform administration tasks related to those staff such as: administering daily timekeeping, performance and attendance tracking, annual performance evaluations, and provide mentoring to employees.

Some Of Your Key Responsibilities Will Include

• Strong knowledge of RMBS Bond reconciliation/Collateral processing is a must.
• Knowledge of Corporate Trust Services
• Securitization
• Ensuring SLAs are met on daily basis.
• Coach and develop the skills and abilities of assigned associates.
• Manage and calibrate workload of assigned associates.
• Prepare daily, weekly, monthly, and annual metric reporting.
• Attend meetings and training sessions for a range of administrative, operational, and regulatory compliance topics.
• Handle projects as assigned by manager.
• Complete disciplinary actions to address performance and/or attendance issues.

What Will You Bring To The Role.

• Any Bachelor’s Degree with 7 to 10 years of overall experience.
• Fluency in spoken and written English is required.
• Must have knowledge on registry business, Transfer agency, shareowner services, Transactions processing related to Transfer Sell, Transfer Non-Routine, Address Update and Holder update.
• Past experience in the US Corporate Trust or US Financial Services industry/FHLB process or similar experience.

Rewards designed for you

Health and wellbeing rewards that can be tailored to support you and your family.

Save for your future. We will support you along your retirement savings journey.

Paid parental leave, flexible working and a caring and inclusive culture.

Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub .

About Us

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About The Team

We provide corporate trust and claims administration services to major corporations in both the private and public markets as well as governments and institutions. Our portfolio includes innovative offerings in corporate trust and escrow (managing assets and debt), class actions and mass tort (facilitating the administration of large legalcases) and bankruptcy administration (assisting with the wind up or restructure of businesses experiencingdifficulties).

We are looking for talented people to help us deliver these professional services and use our leading technology platforms to facilitate transactions.